Operations Management
17th Edition
ISBN: 9781259142208
Author: CACHON, Gérard, Terwiesch, Christian
Publisher: Mcgraw-hill Education,
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Chapter 1, Problem 6CQ
Summary Introduction
To determine: The option, which is not one of the three system inhibitors.
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Which of the following add customer value?
Group of answer choices
storage time
processing time
setup time
idle time
Which of the following is NOT one of the three system inhibitors?a. Wasteb. Variabilityc. Fatigued. Inflexibility
Relevant Costs and Quality Improvement Lightening Bulk Company is a moving companyspecializing in transporting large items worldwide. The firm has an 85% on-time delivery rate.Thirteen percent of the items are misplaced and the remaining 2% are lost in shipping. On average,the firm incurs an additional $65 per item to track down and deliver misplaced items. Lost items costthe firm about $300 per item. Last year, the firm shipped 6,000 items with an average freight bill of$200 per item shipped.The firm’s manager is considering investing in a new scheduling and tracking system costing$125,000 per year. The new system is expected to reduce misplaced items to 1% and lost items to0.5%. Furthermore, the firm expects total sales to increase by 10% with the improved service. Theaverage contribution margin ratio on any increased sales volume, after cost savings associated witha reduction in misplaced and lost items, is expected to be 37.5%.Required1. Based on a relevant cost analysis, should…
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- Need analysis has the same meaning not only with requirement analysis but also with gap analysis. Select one: True Falsearrow_forwardThe VRIO framework offers a tool for assessing the external forces at play in an industry. Group of answer choices True Falsearrow_forwardWhich of the following cannot be considered a benefit of implementing HACCP?-increase in quality prepared foods-increase in inventory management-decrease is product waste-decrease in employee turnoverarrow_forward
- Which of these items (computers, gasoline, cars, parking garage) would be manufactured in a Flow MPC environment? Group of answer choices Parking garage Computers Cars Gasolinearrow_forwardOne of the benefits of business process management is “enhanced process agility”. Which of the following isnot an appropriate example of this benefit?A. Payment through cash, credit card, or e-cash (e.g. GCash)B. Food delivery through FoodPanda, GrabFood, or Food NinjaC. Food service through dine-in, take-out, or deliveryD. None of the abovearrow_forwardOne of the following is not an element in the primary activities of a value chain? Inbound logistics Outbound logistics Service all of above None of thesearrow_forward
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