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Marketing Mix - H&R Block Essay

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Running head: MARKETING MIX - H&R BLOCK

Marketing Mix - H&R Block
MKT 421

Marketing Mix
As we all know, marketing is a necessary part of our daily life. Not only are products and services marketed, but we market ourselves as part of everyday business. I spent time this week speaking with a close friend of mind who is a Store Manager for H&R Block discussing the 4-Ps and how they pertain to his organization. It was very interesting to see how different industries market their products and services. Does the thought of receiving your tax return immediately grasp your attention? Well it has definitely helped H&R Block in boosting their ability to attract customers. It seems as thought immediate gratification is a promotion …show more content…

They can have it in as few as 1-2 days by applying for the Refund Anticipation Loan, 8-14 days by filing electronically, or in as little as 3-4 weeks by mailing their forms in to the IRS location assigned to their state. Believe it or not, they also offer an online tax preparation service where the client can complete their own taxes online and submit them electronically for as little as twenty dollars for state returns and thirty dollars for federal returns.
Place
H&R Block currently has more than eleven thousand offices in the United States, with over one-hundred thousand full and part-time trained associates. First year associates are required to attend approximately one hundred and sixty hours of training prior to completing returns for clients, associates who have been with the company for more than a year are required to complete at least 40 hours of continuing education each year to keep up on new tax laws. Between the number of locations and the army of associates, H&R Block clearly has an advantage over tax preparation companies who are trying to break their way into the market, such as Liberty, or the independently owned and operated Jackson-Hewitt.
Price
After researching other websites and competitor ads for prices, it was determined that H&R Block is comparable to, if not lower priced than most competitors in the Metro Phoenix area. Their pricing is low

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