Running head: MARKETING MIX - H&R BLOCK
Marketing Mix - H&R Block
MKT 421
Marketing Mix
As we all know, marketing is a necessary part of our daily life. Not only are products and services marketed, but we market ourselves as part of everyday business. I spent time this week speaking with a close friend of mind who is a Store Manager for H&R Block discussing the 4-Ps and how they pertain to his organization. It was very interesting to see how different industries market their products and services. Does the thought of receiving your tax return immediately grasp your attention? Well it has definitely helped H&R Block in boosting their ability to attract customers. It seems as thought immediate gratification is a promotion
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They can have it in as few as 1-2 days by applying for the Refund Anticipation Loan, 8-14 days by filing electronically, or in as little as 3-4 weeks by mailing their forms in to the IRS location assigned to their state. Believe it or not, they also offer an online tax preparation service where the client can complete their own taxes online and submit them electronically for as little as twenty dollars for state returns and thirty dollars for federal returns.
Place
H&R Block currently has more than eleven thousand offices in the United States, with over one-hundred thousand full and part-time trained associates. First year associates are required to attend approximately one hundred and sixty hours of training prior to completing returns for clients, associates who have been with the company for more than a year are required to complete at least 40 hours of continuing education each year to keep up on new tax laws. Between the number of locations and the army of associates, H&R Block clearly has an advantage over tax preparation companies who are trying to break their way into the market, such as Liberty, or the independently owned and operated Jackson-Hewitt.
Price
After researching other websites and competitor ads for prices, it was determined that H&R Block is comparable to, if not lower priced than most competitors in the Metro Phoenix area. Their pricing is low
▪ Special screenings with access to a premium food and beverage menu for VIPs only
H&R Block’s Tax Services segment provides income tax return preparation, electronic filing and other services and products related to income tax return preparation. Clients are offered a number of options for receiving their income tax refund, including a check directly from the IRS, an electronic deposit directly to their bank account, a prepaid debit card, a refund anticipation loan (RAL) or a refund anticipation check (RAC). Major revenue sources include; fees earned for tax preparation services performed at company-owned retail tax offices, royalties from franchise retail tax
Knee Scooters of Houston is a home-based, medical mobility device sales and rental company. We provide our customers excellent customer service; including free delivery and pickup for rentals, free delivery for sales, competitive pricing, and ongoing support to customers. We have had tremendous success in our first year of business.
Orange Kingdom is a clothing retail store owned by Between, Inc. It is differentiated from its family brands such as Between and Old Marine, as it gives an upscale image compared to the other two brands, and targets young professional population aged mid twenties to mid thirties both men and women. It provides mid-scale work-to-play casual and business apparel, accessories, and shoes through about 500 stores including factory stores in the United States. It is also gaining market share in Asia, South America, and Europe as well. In this marketing proposal, I would like to discuss three service options to retain and acquire customers.
10. Conducting a Market Opportunity Analysis (MOA) is the first step in developing a marketing strategy.
John Hewitt founded Jackson Hewitt in 1982. It is the second largest tax-preparation service in the United States. They are responsible for preparing over 2.5 million computerized federal, state, and local individual tax returns each year. The company operates more than 6800 franchises throughout the United States, including nearly 3000 located in Walmart stores. They are also known for offering free electronic filing, tax preparation training, and tax audit representation.
Competitive advantage - Nundies is an innovative product which provides an alternative to visible panty lines; no other company produces the same type of product
On occasion, taxpayers file extensions to get more time to pay their taxes and get files in order. Once an extension has been filed, it takes several weeks for the IRS to update the tax return within their database. Normally, the information is updated within six to eight weeks with any corrections.
One of the most difficult portions of this entire process is the steps that you must go through when responding to the IRS. This is something that can be very complicated and there are specific forms that you must fill out and provide to
Discuss what is meant by the term “customer orientation”. Illustrate with examples how companies demonstrate their customer orientation by reference to at least two elements of the marketing mix.
Late tax filing does not have to be painful. It needs to be accurate. Hiring a tax preparer or if you are doing it by yourself the results will not be precise. Humans tend to make mistake as we are not computers. For that you need to use software for late tax filing. Those can aid you with late tax filing perfectly by guiding you in every part through the late tax filing phase.
They are a leading retailer of home and garden improvement products and a major supplier of building materials to trade.
This document represents The i-Fusions Consultant’s Report on BRITA. The company’s current business situation is analysed and various options for action considered. The report aims to identify a clear marketing strategy for Brita in order to address the current issues facing the company the associated falling sales.
Toyota has a manufacturing facility of the overseas of 50 in 27 countries, and is doing business expansion globally. Moreover, the Toyota car is sold by 160 countries of an overseas. The number of dealer is 8,485 dealers in the world (Expect Japan), and there are more than 270 dealers in Australia. We can buy Toyota’s product everywhere.
The term "product" refers to tangible, physical products as well as services. A product is everything one receives in an exchange,