Discuss the key features of e-commerce that makes it different from any previous technologies. Technology in Business: 5 Successful Cases When Companies Succeeded in DigitalBusiness technology has been rapidly changing the world for years. Market research shows that these are nottech companies only that have found business technology vastly improving their efficiency. 52% of companiesworldwide report an increase in worker productivity, 49% better performance, and 46% - better customerexperience after digital renovation.Domino's Pizza:Context: Domino's Pizza is one of the biggest pizza restaurant chains in the world. This is an internationalbusiness operating in more than 83 countries. The business started its journey pretty successfully. In 2007, thestock price of Domino's Pizza was $32.25. This was a good rise compared to $14.70 in 2004. But in 2008, thingsstarted to change. Domino's experienced a steady decline. In October of the same year, their stock price was only$5.95. The team started to look for ways to revamp the business and grow again.Challenge: Drop in demand and decrease in popularity. Domino's Pizza had to transform their service deliveryand bring more value to customers.Solution: Domino's team understood that making tasteful pizzas is not enough in the competitive environment.Technology and business had to be brought together to produce extra value. This value would help the companystand out and immediately attract client attention. The team knew that if you offer customers a better service atthe same price, they will choose you over the competitors. This was the point when Domino's turned into a tech-savvy company. Business technology was one of the tools that helped the business fight crisis. They started tointegrate business technology to improve agility.The company's concept of Domino's Anyware enables clients to order their favourite pizza via dozen of channels.This makes it very convenient for people to make an order regardless of where they are. Namely, you can ordervia Smart TV, Facebook Messenger, Alexa, and even Twitter! Twitter is probably the most impressive and unusualplace to make orders. But it works. And here is how:Domino's Pizza makes this possible with the help of Artificial Intelligence and Machine Learning. Smartchatbots integrated into different digital channels process big volumes of data. They are also capable ofautomating order fulfilment. All you need to make use of Domino's Anyware is to have your Pizza accountregistered. All the information, including the one about your favourite orders, will be automatically extracted fromthe account. Chatbots enable users to place and track their orders, speed up order processing, and improve theservice based on client feedback.When the pandemic attacked humanity, Domino's also found a way to adjust. They offered the so-called CarsideDelivery option. It is the delivery method that enables clients to choose a side of the car where their order will bedelivered. If, for instance, a customer sits in the front seat, the delivery person will put the order in the back seat.Source: https://forbytes.com/blog/top-most-impressive-cases-when-technology-helped-businesses/Value: How does technology help business? Let's see. With technology, Domino's has become a companydelivering multi-experience client service. Customers truly enjoy the convenience that Domino's offers. Theopportunity to order pizza nearly anywhere makes the business a part of a customer's daily routine. Clients seethe presence of the business in many channels. This sets a robust connection with the audience. Figures point togreat results, too. This year, Domino's increased their stock price to $396.96.Answer ALL the questions in this section.Question 1Discuss the key features of e-commerce that makes it different from any previous technologies.1|||2/3

Question

Discuss the key features of e-commerce that makes it different from any previous technologies. Technology in Business: 5 Successful Cases When Companies Succeeded in DigitalBusiness technology has been rapidly changing the world for years. Market research shows that these are nottech companies only that have found business technology vastly improving their efficiency. 52% of companiesworldwide report an increase in worker productivity, 49% better performance, and 46% - better customerexperience after digital renovation.Domino's Pizza:Context: Domino's Pizza is one of the biggest pizza restaurant chains in the world. This is an internationalbusiness operating in more than 83 countries. The business started its journey pretty successfully. In 2007, thestock price of Domino's Pizza was $32.25. This was a good rise compared to $14.70 in 2004. But in 2008, thingsstarted to change. Domino's experienced a steady decline. In October of the same year, their stock price was only$5.95. The team started to look for ways to revamp the business and grow again.Challenge: Drop in demand and decrease in popularity. Domino's Pizza had to transform their service deliveryand bring more value to customers.Solution: Domino's team understood that making tasteful pizzas is not enough in the competitive environment.Technology and business had to be brought together to produce extra value. This value would help the companystand out and immediately attract client attention. The team knew that if you offer customers a better service atthe same price, they will choose you over the competitors. This was the point when Domino's turned into a tech-savvy company. Business technology was one of the tools that helped the business fight crisis. They started tointegrate business technology to improve agility.The company's concept of Domino's Anyware enables clients to order their favourite pizza via dozen of channels.This makes it very convenient for people to make an order regardless of where they are. Namely, you can ordervia Smart TV, Facebook Messenger, Alexa, and even Twitter! Twitter is probably the most impressive and unusualplace to make orders. But it works. And here is how:Domino's Pizza makes this possible with the help of Artificial Intelligence and Machine Learning. Smartchatbots integrated into different digital channels process big volumes of data. They are also capable ofautomating order fulfilment. All you need to make use of Domino's Anyware is to have your Pizza accountregistered. All the information, including the one about your favourite orders, will be automatically extracted fromthe account. Chatbots enable users to place and track their orders, speed up order processing, and improve theservice based on client feedback.When the pandemic attacked humanity, Domino's also found a way to adjust. They offered the so-called CarsideDelivery option. It is the delivery method that enables clients to choose a side of the car where their order will bedelivered. If, for instance, a customer sits in the front seat, the delivery person will put the order in the back seat.Source: https://forbytes.com/blog/top-most-impressive-cases-when-technology-helped-businesses/Value: How does technology help business? Let's see. With technology, Domino's has become a companydelivering multi-experience client service. Customers truly enjoy the convenience that Domino's offers. Theopportunity to order pizza nearly anywhere makes the business a part of a customer's daily routine. Clients seethe presence of the business in many channels. This sets a robust connection with the audience. Figures point togreat results, too. This year, Domino's increased their stock price to $396.96.Answer ALL the questions in this section.Question 1Discuss the key features of e-commerce that makes it different from any previous technologies.1|||2/3<(25 Marks)

Accepted Answer

Introduction Ecommerce has changed the world and previous technologies were good but to be honest,…