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What Is Knowledge Management ( Km )

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To define what is Knowledge Management(KM), one should know what is knowledge first. Knowledge is different data and information. A data gives a specific fact; information is a collection of data that has been organized. Knowledge connects the information that has been given and create the context. For instance, “the third day of a week called Tuesday”, this is a data; “Tuesday is one of the weekdays” and “most people work on weekdays” are the information; Knowledge based on the the information, would suggests that “most people work on Tuesday.”
The concept of knowledge could be divided into three categories as well -- Knowing what, knowing how, and knowing why. Knowing what means that once the knowledge is obtained, a person could act by the instruction of knowledge. For example, a newly hired waiter in a restaurant needs to learn things like how to set up a table, how to take orders from customers. Knowing how indicates that with the knowledge in mind, a person could react to the environment with proper knowing what knowledge. An example would be two customers sit at the different tables in a restaurant and ask for the check at the same time, a waiter who knows how to react, would take their request right after one another, and then give their check at relatively same time. While a waiter without knowledge of knowing how, could have only taken one request at a time, while letting the the other customer waiting, in which is clearly not a good tactic to make the customer

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