preview

Level 3 Health & Social Care Diploma(Adults) Essay examples

Satisfactory Essays

SHC 31 Promote communicate in a health and Social care setting

1.1 . Identify the different reasons why people communicate?

The reasons for People communicating are as follows:
• to express needs and wishes
• to share ideas and information
• to reassure
• to express feelings and/or concerns
• to build relationships and socialise
• to ask questions
• to share experiences

1.2. Explain how communication affects relationships in the work setting.

2.1. Demonstrate how to establish the communication and language needs, wishes and preferences of individuals.

2.2. Describe the factors to consider when promoting effective communication.

Factors to consider when …show more content…

Give an example of “communication methods you used with a client”.

Describe an individual you currently work with:

I work with a 50 year old man who suffers from.........................

How long have you known them?

Describe the problems he/ she have with communication

How did you find out about this person’s ability to communicate?

I find out about the individual communication needs by:

By reading their referral notes, care plans..........................

Describe how you do the following?

Action An example of how I did this How do you show this person that you are listening to them, and ensure their communication needs are met?

Action An example of how I did this Describe your body language when communicating with them Consider space, facial expression (smile), listening skills, etc..........................

Ask advice on communication Consider changes in the person’s communication needs. what did you do (record and report to who)

Adapting Communications Skills
There are times when we need to adapt our communication style to meeting the needs of individuals and use aids to help them enhance their communication.
Explain how you would adapt and support the following persons to communicate:
A service user with:
Hearing Loss
Loss of sight
Learning

Get Access