Assume CEO Munoz and Mr. Dao are discussing the incident. How can Munoz utilize gauging questions to ensure a productive discussion? Multiple Choice   Remind Mr. Dao that he is an intelligent physician before asking him how the situation should have been handled.   Give Mr. Dao a “take it or leave it” ultimatum.   Ask Mr. Dao what he believes would be fair compensation for his troubles.   Ask Mr. Dao how he feels about what happened.

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter15: Managing Quality And Performance
Section: Chapter Questions
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Assume CEO Munoz and Mr. Dao are discussing the incident. How can Munoz utilize gauging questions to ensure a productive discussion?

Multiple Choice
  •  
    Remind Mr. Dao that he is an intelligent physician before asking him how the situation should have been handled.
  •  
    Give Mr. Dao a “take it or leave it” ultimatum.
  •  
    Ask Mr. Dao what he believes would be fair compensation for his troubles.
  •  
    Ask Mr. Dao how he feels about what happened.
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