Principles of Cost Accounting
17th Edition
ISBN: 9781305087408
Author: Edward J. Vanderbeck, Maria R. Mitchell
Publisher: Cengage Learning
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Textbook Question
Chapter 9, Problem 10P
Prepare a balanced scorecard, without numbers, for Action Athletics that will help them to achieve their strategy and to maximize long-term shareholder value. (Give at least two performance measures for each category.)
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Which of the following statements is false?
Group of answer choices
A. The four dimensions of performance that are considered in a balanced scorecard are financial, customer, internal process, and learning and growth.
B. A balanced scorecard will include qualitative and quantitative measures.
C. Stakeholders cannot include stockholders.
D. A balanced scorecard is the compatibility between personal goals and the goals of the organization.
Which of the following describes the best way to build/create a
balanced scorecard?
O a. Step 1. Create a strategy map that captures the company's strategy and
shows the cause-and-effect relationships (links) between different parts of the
strategy. Step 2. Define performance measures in each of the 4 perspectie
or categories of the Balanced Scorecard based on the strategy map
O a. Step 1. Examine best practices for "Key Performance Indicators' used by
Fortune 500 companies. Step 2. Use all of the measures which are used in the
"best practice" examples.
O a Step 1. List all possible performance measures that the compaury could cse
Step 2. Put each measure into ane of the 4 perspectives" or categories of the
Balanced Scorecard.
Chapter 9 Solutions
Principles of Cost Accounting
Ch. 9 - Give at least five examples of service...Ch. 9 - Prob. 2QCh. 9 - What factors help to explain the growth of service...Ch. 9 - What type of costing system do most service...Ch. 9 - What factors would you consider in deciding...Ch. 9 - Distinguish between a direct cost and an indirect...Ch. 9 - What are the elements of a cost performance...Ch. 9 - Prob. 8QCh. 9 - Why is it important for professional labor hours...Ch. 9 - Prob. 10Q
Ch. 9 - Explain how a budgeted income statement for a...Ch. 9 - What are the two main things that an...Ch. 9 - Prob. 13QCh. 9 - Prob. 14QCh. 9 - Explain the concept of a cost/benefit decision and...Ch. 9 - Prob. 16QCh. 9 - Prob. 17QCh. 9 - Prob. 18QCh. 9 - Prob. 19QCh. 9 - Prob. 20QCh. 9 - Prob. 21QCh. 9 - Prob. 22QCh. 9 - Prob. 23QCh. 9 - Prob. 24QCh. 9 - Compute the budgeted overhead rate for the coming...Ch. 9 - Compute the profit or loss on the job in (a)...Ch. 9 - Prepare a revenue budget for the year ending...Ch. 9 - Prepare a budgeted income statement for the month...Ch. 9 - Prepare a budgeted income statement for the month...Ch. 9 - Compute the budgeted overhead rates for each of...Ch. 9 - Prob. 7ECh. 9 - Prob. 8ECh. 9 - Compute the budgeted overhead rates for each of...Ch. 9 - From the following list of performance measures,...Ch. 9 - Luxe Inc., a chain of gasoline service stations,...Ch. 9 - Basic Inc., a chain of gasoline service stations,...Ch. 9 - Categorize each of the following quality costs as...Ch. 9 - Prob. 1PCh. 9 - 1. Prepare a cost performance report. 2. Compute...Ch. 9 - 1. Prepare a revenue budget. 2. Prepare a...Ch. 9 - 1. Prepare an Overhead budget. 2. Prepare an Other...Ch. 9 - Using the information for Crable and Tesch, the...Ch. 9 - Compute the budgeted overhead rate for each of the...Ch. 9 - Compute the budgeted overhead rate for each of the...Ch. 9 - Prob. 8PCh. 9 - Prob. 9PCh. 9 - Prepare a balanced scorecard, without numbers, for...Ch. 9 - Prepare a balanced scorecard for Delhi Dairies,...Ch. 9 - Prob. 12PCh. 9 - Prob. 13PCh. 9 - Prob. 1MC
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- Required: a) For each of the strategic priorities, suggest three performance measures. b) If the company is successful in achieving challenging targets for these performance measures, will it also necessarily achieve high profitability? Explain your answer.arrow_forwardWhich of the following balanced scorecard perspectives essentially asks, “Can we continue to improve and create value?” a. Customer b. Learning and growth c. Financial d. Internal businessarrow_forwardWhich of the following balanced scorecard perspectives essentially asks, “Can we continue to improve and create value?” Customer Learning and growth Financial Internal businessarrow_forward
- Every business should have a strategic plan (a broad vision) of how/where it will be in the future. This plan leads to goals that must be achieved to fulfill that vision. Once goals are determined, the business will decide on the appropriate actions necessary to meet the goals. Then, the business will implement, review, and adjust the goals as needed. Properly designed performance measures will help move the company toward meeting the goals of its strategic plan. True / Falsearrow_forwardClassify the performance measures below into the most likely balanced scorecard perspective itrelates to. Label your answers using C (customer), P (internal process), I (innovation and growth), or F(financial). Number of new products introducedarrow_forwardWhich of the following statements is false? A. The four dimensions of performance that are considered in a balanced scorecard are financial, customer, internal process, and learning and growth B. A balanced scorecard will include qualitative and quantitative measures C. A balanced scorecard is the campatibility between personal goals and the goals of the organization D. Stakeholders cannot include stockholdersarrow_forward
- Classify the performance measures below into the most likely balanced scorecard perspective itrelates to. Label your answers using C (customer), P (internal process), I (innovation and growth), or F(financial). Customer satisfaction indexarrow_forwardClassify the performance measures below into the most likely balanced scorecard perspective itrelates to. Label your answers using C (customer), P (internal process), I (innovation and growth), or F(financial). Customer wait timearrow_forwardWhich of the following statements is false? A. The four dimensions of performance that are considered in a balanced scorecard are financial, customer, internal process, and learning and growth B. A balanced scorecard will include qualitative and quantitative measures. C. Stakeholders cannot include stockholders. D. A balanced scorecard is the compatibility between personal goals and the goals of the organization.arrow_forward
- Looking from a managerial perspective, why would a firm use a balanced scorecard in evaluating performance? What benefits would be derived from the use of this measure? Please provide at least 2 references to back up your opinion.arrow_forwardWhich of the following is not represented in the balancedscorecard?a. A learning and growth perspective.b. The internal business process perspective.c. The government’s perspective.d. The customers’ perspective.e. The financial perspective.arrow_forwardBriefly explain what competitive rivalry is? Explain what competitive behavior is and the three factors that drive competitive behavior With the aid of a diagram explain the model of competitive rivalry and how a strategist can use that understanding to develop strategies that facilitate the attainment of higher financial performance?arrow_forward
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