Principles of Information Systems (MindTap Course List)
13th Edition
ISBN: 9781305971776
Author: Ralph Stair, George Reynolds
Publisher: Cengage Learning
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Chapter 12, Problem 3TA
You and your team have been hired to perform a system investigation for a fast food restaurant that wants to implement new tools and processes to improve its customer service. Currently, the restaurant has a poor reputation for not correctly filling customers’ orders and for taking too long to do it. Perform a functional decomposition to define the scope and basic requirements of such a system. Brainstorm some ideas to improve the situation, and choose one to pursue based on its technical, economic, legal, operational, and schedule feasibility.
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PROBLEM:You have been hired by Cebu Motors as a consultant to help the company plan a new information system. Cebu Motors is an old-line dealership, and the prior owner was slow to change. A new management team has taken over, and they are eager to develop a first-class system. Right now, you are reviewing the service department, which is going through a major expansion. Answer:1. You are required to create a model of the service department in the form of a use case diagram. The main actors in the service operation are customers, service writers who prepare work orders and invoices, and mechanics who perform the work.Use include and extend if necessary.
PROBLEM:You have been hired by Cebu Motors as a consultant to help the company plan a new information system. Cebu Motors is an old-line dealership, and the prior owner was slow to change. A new management team has taken over, and they are eager to develop a first-class system. Right now, you are reviewing the service department, which is going through a major expansion.Answer:1. You are required to create a model of the service department in the form of a use case modeling. The main actors in the service operation are customers, service writers who prepare work orders and invoices, and mechanics who perform the work.Use include and extend if necessary.
You have been hired to perform a system investigation for a fast food restaurant that wants to implement new tools and processes to improve its customer service. Currently, the restaurant has a poor reputation for not correctly filling customers' orders and for taking too long to do it.
Give a functional decomposition to define the scope and basic requirements of such a system.
Provide some ideas to improve the situation
Choose one to pursue based on its technical, economic, legal, operational, and schedule feasibility.
Chapter 12 Solutions
Principles of Information Systems (MindTap Course List)
Ch. 12.2 - Outline the tasks that must be accomplished to...Ch. 12.2 - Following your discussion, one of the team members...Ch. 12.2 - There is likely to be some confusion over the role...Ch. 12.2 - Prob. 2CTQCh. 12.3 - Prob. 1RQCh. 12.3 - Prob. 2RQCh. 12.3 - Prob. 1CTQCh. 12.3 - What other potential problems can you anticipate...Ch. 12.4 - Prob. 1RQCh. 12.4 - Prob. 2RQ
Ch. 12.4 - Prob. 1CTQCh. 12.4 - A safety-critical system is one whose failure or...Ch. 12 - Prob. 1SATCh. 12 - _______________ software can provide a better...Ch. 12 - Prob. 3SATCh. 12 - Prob. 4SATCh. 12 - The purpose of the system investigation phase is...Ch. 12 - ______________ is a diagram used to document the...Ch. 12 - The overall emphasis of the __________ phase is on...Ch. 12 - The primary tool for assessing the software...Ch. 12 - Prob. 9SATCh. 12 - Prob. 10SATCh. 12 - Prob. 11SATCh. 12 - Prob. 12SATCh. 12 - A preliminary evaluation of software packages and...Ch. 12 - Prob. 1RQCh. 12 - Prob. 2RQCh. 12 - Prob. 3RQCh. 12 - Prob. 4RQCh. 12 - Prob. 5RQCh. 12 - What are the key elements of a system...Ch. 12 - Prob. 7RQCh. 12 - Prob. 8RQCh. 12 - Prob. 9RQCh. 12 - Prob. 10RQCh. 12 - Prob. 11RQCh. 12 - Prob. 12RQCh. 12 - Prob. 13RQCh. 12 - Prob. 14RQCh. 12 - An organization has selected and is now...Ch. 12 - Prob. 1DQCh. 12 - Thoroughly discuss the pros and cons of buying...Ch. 12 - Prob. 3DQCh. 12 - Prob. 4DQCh. 12 - Prob. 5DQCh. 12 - Prob. 6DQCh. 12 - Prob. 7DQCh. 12 - Define the Pareto principle, and discuss how it...Ch. 12 - Prob. 9DQCh. 12 - Prob. 10DQCh. 12 - Prob. 11DQCh. 12 - Prob. 12DQCh. 12 - Identify and briefly discuss four key tasks...Ch. 12 - A new sales ordering system needs a relational...Ch. 12 - Prob. 2TACh. 12 - You and your team have been hired to perform a...Ch. 12 - Prob. 1WECh. 12 - Prob. 2WECh. 12 - Do research to determine the current level of...Ch. 12 - Prob. 1CECh. 12 - Prob. 2CECh. 12 - Identify an information system frequently employed...Ch. 12 - It is perhaps not surprising that Etsy was an...Ch. 12 - Prob. 2CTQ1Ch. 12 - What would be some of the criteria you would use...Ch. 12 - Prob. 1CTQ2Ch. 12 - Prob. 2CTQ2Ch. 12 - Prob. 3CTQ2
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