Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Textbook Question
Chapter 12, Problem 15P
A company that manufactures paving material for driveways and parking lots expects the following demand for its product for the next four weeks.
The company's labor and machine standards and available capacities are as follows.
a. Determine the capacity utilization for labor and machine for each of the four weeks.
b. In which weeks do you foresee a problem? What options would you suggest to resolve any problems? What costs are relevant in making a decision on choosing an option?
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Article: Planning for Holiday Shipping at FedEx
FedEx started as Federal Express in 1971 and made its first delivery in 1973 with 14 aircrafts and 389 employees, successfully delivering 186 packages.50 The company was founded by Frederick W. Smith who first presented his idea for the shipping company in a term paper for a business class at Yale University in 1964. Smith did not do well on the paper as his professor did not see the need for overnight package deliveries. But more than 45 years later, Smith has clearly proved his professor wrong. FedEx now employs more than 325,000 employees and uses its 652 aircraft and more than 100,000 trucks to ship on average 10.5 million packages a day in over 220 countries.
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Chapter 12 Solutions
Operations Management
Ch. 12.11 - What is ERP?Ch. 12.11 - What are the three main reasons firms adopt ERP?Ch. 12.11 - What are some hidden costs of ERP?Ch. 12.11 - How does ERP fit with e-commerce and supply chain...Ch. 12 - Contrast independent and dependent demand.Ch. 12 - When is MRP appropriate?Ch. 12 - Briefly define or explain each of these terms: a....Ch. 12 - Prob. 4DRQCh. 12 - Prob. 5DRQCh. 12 - What is meant by the term safety time?
Ch. 12 - Prob. 7DRQCh. 12 - Briefly discuss the requirements for effective...Ch. 12 - Prob. 9DRQCh. 12 - How can the use of MRP contribute to productivity?Ch. 12 - Prob. 11DRQCh. 12 - What is lot sizing. what is its goal, and why is...Ch. 12 - Contrast planned-order receipts and scheduled...Ch. 12 - If seasonal variations are present, is their...Ch. 12 - Prob. 15DRQCh. 12 - What are some unforeseen costs of ERP?Ch. 12 - What trade-offs are involved in the decision to...Ch. 12 - Who in the organization needs to be involved in...Ch. 12 - Prob. 3TSCh. 12 - Prob. 1CTECh. 12 - Give one example of unethical behavior involving...Ch. 12 - a. Given the following diagram for a product,...Ch. 12 - Prob. 2PCh. 12 - Prob. 3PCh. 12 - Eighty units of end item E are needed at the...Ch. 12 - a. One hundred twenty units of end item Z are...Ch. 12 - A table is assembled using three components, as...Ch. 12 - Eighty units of end item X are needed at the...Ch. 12 - Oh No!, Inc., sells three models of radar detector...Ch. 12 - Assume that you are the manager of a shop that...Ch. 12 - Assume that you are the manager of Assembly, Inc....Ch. 12 - Determine material requirements plans for pans N...Ch. 12 - A firm that produces electric golf carts has just...Ch. 12 - Refer to Problem 12. Assume that unusually mild...Ch. 12 - Using the accompanying diagram, do the following:...Ch. 12 - A company that manufactures paving material for...Ch. 12 - Prob. 16PCh. 12 - The MRP Department has a problem. Its computer...Ch. 12 - Develop a material requirements plan for component...Ch. 12 - How many wheels sets should the manager order?Ch. 12 - When should the wheel sets be ordered?Ch. 12 - Prob. 2.1CQCh. 12 - Prob. 1OTQCh. 12 - Prob. 2OTQCh. 12 - Suppose the company has just received an order for...Ch. 12 - Prob. 4OTQCh. 12 - Prob. 5OTQ
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- Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. Is Ben Gibson acting legally? Is he acting ethically? Why or why not?arrow_forwardScenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. Ethical decisions that affect a buyers ethical perspective usually involve the organizational environment, cultural environment, personal environment, and industry environment. Analyze this scenario using these four variables.arrow_forwardScenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What does the Institute of Supply Management code of ethics say about financial conflicts of interest?arrow_forward
- Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. As the Marketing Manager for Southeastern Corrugated, what would you do upon receiving the request for quotation from Coastal Products?arrow_forwardAs part of their application for a loan to buy Lakeside Farm, a property they hope to develop as a bed-and-breakfast operation, the prospective owners have projected: Monthly fixed cost (loan payment, taxes, insurance, maintenance) $6000 Variable cost per occupied room per night $ 20 Revenue per occupied room per night $ 75 A. Write the expression for total cost per month. Assume 30 days per month. B. Write the expression for total revenue per month. C. How many rooms do they need to sell per night in order to break even?arrow_forwardSuzy's Temporary Employee (STE) business, located in a big city, can do an online criminal background check in-house for $1.95 per search with a fixed cost of $23,000. A third-party online security firm offered to do a similar security search for $9.00 per person with an annual service contract with STE. If STE's forecast is 2,900 searches next year, should STE continue to do the search in-house or accept the third- party offer? Use the Excel template Break-Even to determine the best decision. Round your answer for the breakeven quantity to the nearest whole number and round your answer for the amount of saving/loss to the nearest dollar. Breakeven quantity: Since the demand forecast of 2,900 searches is -Select-than the breakeven quantity, STE -Select- ✓outsource the work. STE -Select- $ by outsourcing. searchesarrow_forward
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