Subject is business certificate 4. Book: Address customer needs: In about 500 words explain what other rights and responsibilities service staff might need to explain to customers.
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Subject is business certificate 4. Book: Address customer needs: In about 500 words explain what other rights and responsibilities service staff might need to explain to customers.
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- 1. Discuss the five steps of identifying customer's needs? 2. Explain why information gathering is very important?The first step in designing support services is to: * O Encourage customers to try new products Prevent brand dilution Survey customers to assess the value of current services and obtain ideas for new Add new services that will both delight customers and yield profits to the companyAssume that you are the chief of operations department in one of the hospital naming “Good Health”. The hospital is in the transition phase of converting the registration process paper less to e-registration and e-feedback. 1.You are asked to write the content of the patient details required for the registration which will be used for DBMS.2.Write the questions/content for the patient feedback e-form. Separately form for outpatient and in-patient
- When responding to a customer, how do you decide what information to include and what to leave out?RoseBud is a local company that supplies fresh roses from Cameroon Highland to the florists The owner of the business keeps the sales information using a system. The system able to give the details of the sales and also produce a report to helps the owner to find out which area has high sales and also the particular item that has high demand. a. Explain the definition of IS practice by RoseBud. b. Give an example of data, information, process and knowledge based on the scenario given above.Need help with number 1 and for 1c please explain in detail the answer. Thanks!
- I selected the Customer Service Department and the strategic levelWhat is Target customer description for Motorcycle Ambulance ApplicationThe Unique Characteristics of Services Question Content Area INTRODUCTION: When you go to a doctor's appointment or get your hair cut, you receive a service. What are the unique qualities of services? How are they different from products? What are the challenges in marketing services? Question Content Area INSTRUCTIONS: You will agree with some of these statements and disagree with others. You may find it hard to make a decision, but you should go ahead and make a choice. Record your answers next to the statement according to the following scale: Strongly Disagree (1), Disagree (2), Agree (3), or Strongly Agree (4). Strongly Disagree Disagree Agree Strongly Agree Question 1. A service is something that is not physical. 2. It is possible to touch and feel the education that students derive from attending classes. 3. Health care is a service. 4. Services such as airline flights are produced and used up at…
- XI. You're planning customer support services for Phonic's new smart phone product. Review what you know about your target market and its needs; also think about what Phonic's competitors are offering. Then respond to these three questions about designing and managing services. I. What support services are buyers of smart phone products likely to want and need? II. How can Phonic manage gaps between perceived service and expected service to satisfy customers? III. What post-sale service arrangements must Phonic make and how would you expect these to affect customer satisfaction? Consider how your service strategy will support Phonic's overall marketing effortsList and describe all the many ways that customer relationship management software reduces costs and makes a difference.Housing and property services category is one of the e-government service preferences, which contains all of the examples except: Select one: a. Affordable housing information services b. donation services c. utility information d. construction permit services