Percent of students belonging to the top 30 percentile in national standards tests is part of:(A) Financial(B) Customer(C) Internal Process(D) Learning and Growth performance.
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Percent of students belonging to the top 30 percentile in national standards tests is part of:
(A) Financial
(B) Customer
(C) Internal Process
(D) Learning and Growth performance.
Step by step
Solved in 2 steps
- The purpose of the balanced scorecard is best described as helping an organization: translate an organization’s mission and strategy into a set of performance measures that help to implement the strategy introduce innovative products and services desired by target customers mobilize employee skills for continuous improvements in processing capabilities, quality and response times develop customer relations28. Which two of the following are perspectives from the balanced scorecard performance measurement model for achieving an organization's strategic objectives? Innovation and learning Firm infrastructure Operations Internal business processes Technology development 29. Which of the following is the best method for visualizing data about trends over time for several data sets on a single chart? A clustered bar chart A component bar chart A line chart A pie chartP7-What type of data could be used to monitor the performance of a restaurant such as McDonald's P8-What measures or actions would be used to improve the consistent quality and speed of preparing fast food for customers
- Which of the following is not a lead indicator used in balanced scorecards? Multiple Choice Quality Customer loyalty Innovation and growth Employee capabilities profit marginBased off the provided image, do the measuring scales exhibit sufficient convergent and discriminant validity? Explain why or why not.Assume you are the owner of a restaurant. Create a questionnaire showing appropriate options to measure customer satisfaction or customer experience with respect to the restaurant food and service. Keep in mind a suitable flow of questions while creating the questionnaire. The following types of questions can be included in the survey: • Dichotomous (2 options, example Yes/ No) • Single select (select only 1 option) • Multiple choice (example: select all that apply) • Scales (example: Excellent-Average-Poor, Strongly agree-Agree-Neutral-Disagree-Strongly disagree) Criteria Correct flow of questions Appropriate options given along with questions Questions included matches survey objectives Questions’ vocabulary suitable to industry mentioned
- Which of the following takes place when a company sets its standards by comparing data from other companies and similar industries to its own? Choose one answer. Balancing Benchmarking Standard deviation Performance appraisalDONT COPY THE SAME ANSWER ANYMORE THANKS! Give the operational definition (it should be measurable, needs a standard procedure in measuring a concept) of the following: STUDY HABITS: ACADEMIC PERFORMANCEWhich of the following set of measures are appropriate in monitoring 'customer retention'? Select one: a.Customer satisfaction rating, number of repeat purchases, customer acquisition costs b.Customer satisfaction rating, sales growth from customers using loyalty cards, customer profitability per quarter c.Proportion of sales from existing customers, market share, profit attributable to customers in the 21-30 age group d.Proportion of sales from existing customers, number of repeat purchases, sales growth from customers using loyalty cards Clear my choice
- Within the process in the "monitoring" section, we consider the indicators (choose the correct answer): a. clearly insufficient b. superfluous and interpretable c. the best tool for decision makingAn important consideration in establishing a measure map includes determining the a. mission of the organization b. leading and lagging indicators c. standard costs of the products being manufactured d. net income of the companyExperts will lower your rating if you don't provide a suitable response. What does "process framework" mean? What are the process models' five main general activities?