Count the number of responses at each level (1 through 10). If your answer is zero, enter "0". Round your answers to the nearest whole number. Rating 1 2 3 4 5 Number

Practical Management Science
6th Edition
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Bill & Becky Travel, Inc., is a full-service travel agency. Data in the table below shows results for the question "Would you
recommend us to a friend?" from 50 customers who were sampled during one week.
Customer NPS
Number Rating
1
10
2
10
3
10
4
9
5
4
6
10
7
7
8
9
9
2
10
4
Customer NPS
Number
Rating
11
4
12
10
13
6
14
9
15
9
16
4
17
8
18
9
19
9
20
7
Customer
Number
21
22
23
24
25
26
27
28
29
30
Rating
1
2
3
4
567 00
NPS
Rating
5
8
5
9
10
10
9
9
4
10
9
Count the number of responses at each level (1 through 10). If your answer is zero, enter "0". Round your answers to the
nearest whole number.
Customer NPS
Number
Rating
31
8
32
9
33
7
34
10
35
5
36
6
37
3
38
1
39
2
40
9
Number
Customer NPS
Number Rating
41
3
42
9
43
9
44
6
45
10
46
8
47
2
48
6
49
9
50
8
Transcribed Image Text:Bill & Becky Travel, Inc., is a full-service travel agency. Data in the table below shows results for the question "Would you recommend us to a friend?" from 50 customers who were sampled during one week. Customer NPS Number Rating 1 10 2 10 3 10 4 9 5 4 6 10 7 7 8 9 9 2 10 4 Customer NPS Number Rating 11 4 12 10 13 6 14 9 15 9 16 4 17 8 18 9 19 9 20 7 Customer Number 21 22 23 24 25 26 27 28 29 30 Rating 1 2 3 4 567 00 NPS Rating 5 8 5 9 10 10 9 9 4 10 9 Count the number of responses at each level (1 through 10). If your answer is zero, enter "0". Round your answers to the nearest whole number. Customer NPS Number Rating 31 8 32 9 33 7 34 10 35 5 36 6 37 3 38 1 39 2 40 9 Number Customer NPS Number Rating 41 3 42 9 43 9 44 6 45 10 46 8 47 2 48 6 49 9 50 8
Count the number of responses at each level (1 through 10). If your answer is zero, enter "0". Round your answers to the
nearest whole number.
Detractors:
Passives:
Rating
1
2
3
4
5
6
Promoters:
7
8
Determine the number of and percentage of customers at the promoter, passive, and detractor levels. Round the answers in
the first column to the nearest whole number and round the answers in the second column to one decimal place.
9 10
Number
Number
Percentage
%
%
%
Transcribed Image Text:Count the number of responses at each level (1 through 10). If your answer is zero, enter "0". Round your answers to the nearest whole number. Detractors: Passives: Rating 1 2 3 4 5 6 Promoters: 7 8 Determine the number of and percentage of customers at the promoter, passive, and detractor levels. Round the answers in the first column to the nearest whole number and round the answers in the second column to one decimal place. 9 10 Number Number Percentage % % %
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