a. Determine three-sigma control limits using the above data. (Round your intermediate calculations to 4 decimal places and final answers to 3 decimal places. Leave no cells blank- be certain to enter "0" wherever required. Round up any negative control limit value to zero.) UCL LCL b. Is the process in control? O Yes

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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The postmaster of a small western town receives a certain number of complaints each day about mail delivery.
DAY
7
B
5 14
Number of complaints
UCL
LCL
b. Is the process in control?
4
O Yes
O No
2
12
15
4
8
5
9
6
6
9
15
10
7
12
11
6
4
Click here for the Excel Data File
a. Determine three-sigma control limits using the above data. (Round your intermediate calculations to 4 decimal places
and final answers to 3 decimal places. Leave no cells blank - be certain to enter "0" wherever required. Round up any negative
control limit value to zero.)
13
2
14
11
Transcribed Image Text:The postmaster of a small western town receives a certain number of complaints each day about mail delivery. DAY 7 B 5 14 Number of complaints UCL LCL b. Is the process in control? 4 O Yes O No 2 12 15 4 8 5 9 6 6 9 15 10 7 12 11 6 4 Click here for the Excel Data File a. Determine three-sigma control limits using the above data. (Round your intermediate calculations to 4 decimal places and final answers to 3 decimal places. Leave no cells blank - be certain to enter "0" wherever required. Round up any negative control limit value to zero.) 13 2 14 11
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