A consumer leaves a voicemail message for the mortgage loan originator (MIO) questioning the appraised value of the property for a refinance loan. The MLO should: A) refer the consumer to the MLO's supervisor for a refund. B) set aside the current appraisal and order a new appraisal. C) call the consumer regarding the appraisal. D) call the appraiser with instructions to reappraise the property. (

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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A consumer leaves a voicemail message for the
mortgage loan originator (MIO) questioning the
appraised value of the property for a refinance
loan. The MLO should:
A) refer the consumer to the MLO's supervisor
for a refund.
B) set aside the current appraisal and order a
new appraisal.
C) call the consumer regarding the appraisal.
D) call the appraiser with instructions to
reappraise the property.
(
Transcribed Image Text:A consumer leaves a voicemail message for the mortgage loan originator (MIO) questioning the appraised value of the property for a refinance loan. The MLO should: A) refer the consumer to the MLO's supervisor for a refund. B) set aside the current appraisal and order a new appraisal. C) call the consumer regarding the appraisal. D) call the appraiser with instructions to reappraise the property. (
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