A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, however, is 64 repairs per day, and its actual output is 62 repairs per day. The manager would like to increase the number of repairs per day. Critically examine these factors and explain why you would recommend that the manager investigate: quality problems, absenteeism, or scheduling and balancing?
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QUESTION
A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, however, is 64
repairs per day, and its actual output is 62 repairs per day. The manager would like to increase the number of
repairs per day. Critically examine these factors and explain why you would recommend that the manager
investigate: quality problems, absenteeism, or
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- Q 28 please help me all info is there Owners of a local restaurant are concerned about their ability to provide quality service as they continue to grow and attract more customers. They have collected data from Friday and Saturday nights, their busiest times of the week. During these time periods, about 97 customers arrive per hour for service. Given the number of tables and chairs, and the typical time it takes to serve a customer, the owners estimate they can serve, on average, about 144 customers per hour. Use Exhibit 4.6 Furthermore, the owners anticipate that in one year their demand will double as long as they can provide good service to their customers. b. Next year, after demand doubles, what must the service capacity increase to (at minimum) to stay out of the critical zone? Note: Round up your answer to the next nearest whole numberQ1 (Process Analysis) - An MSU startup is contemplating a new process to refurbish and recycle rundown equipments. The five steps to the process are: Step Description 1 Register for the process 2 Strip off bad parts 3 Scrub and clean parts 4 Insert new parts 5 Polish and deliver Time Required per equipment 10.0 minutes 15.0 minutes 8.0 minutes 10.0 minutes 12.0 minutes. One employee will be assigned to each step. Employees will work a 40-hour week (no breaks) and rotate jobs each week. City of Lansing requires 200 refurbished equipments per week but they are unsure that the MSU startup can deliver. a. Create a column chart that displays the cycle time for each of the 5 steps. b. What is the processing rate for each step, in Equipments/Hour? Step 1 2 3 Processing Rate (equipments/hour) 6 4 7.5 4 5 6 5 c. What is the bottleneck? I believe that the bottleneck is Step 2 as that step takes the longest. d. Assuming the process runs as designed, what is the maximum weekly output? Maximum…Need help with question 8 a and b answered.
- 9. Shouldice Hospital in Canada is widely known for one thing—hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7,000 operations annually. Last year, it had a record year and performed nearly 7,500 operations. A hernia repair operation at Shouldice Hospital is performed by one of the 12 full-time surgeons assisted by one of seven part-time assistant surgeons. The first operations begin at 7:30 AM each day, Monday through Friday. Surgeons generally take about one hour to prepare for and perform each hernia operation, and they operate on an average of at most four patients per day. This four patient per day limit on the average number of operations performed per surgeon has been found to be the best operating level for the hospital as it takes into account time the surgeons need for patient exams and consultations, updating medical charts, writing reports, traveling to…Question 27 A report in Access can be generated using data from: Table or Ouery B) Table Object QueryThe Millers are traveling with their three children under the age of 10. After four days, they need to use the hotel guest laundry service. This service represents which of the following for the hotel? Question 10 options: a) Additional revenue b) Work for housekeepers c) Club-level service d) Children’s service
- Question 1 What is the capacity of the system in the scenario below? Scenario: A large, high volume warehouse-style discount grocery & retail operation receives pallets of wholesale goods to stock their shelves. Each day the Shipping/Receiving (S/R) manager verifies & logs receipt of pallets which takes about 30 minutes (0.5 hours per pallet, hpp). The S/R manager then sends the received pallets to the staging area for pricing. It takes just about 75 minutes (1.25 hours) to price a pallet of goods; consequently, there are two “pricers”. The priced items are then place on the shelves throughout the warehouse by nine “stockers” at an average rate of about a pallet every 90 minutes (1.5 hours) per stocker. At the same time the stockers are placing items on shelves, an employee called a “shelf-spotter” rotates stock forward in the shelving to make room for the stockers which takes about 12 minutes (0.20 hours) per pallet-quantity of items. At the end of each day an analyst…1 Infinite source. One of the features of a new machine shop will be a well-stocked tool crib. The manager of the shop must decide on the number of attendants needed to staff the crib. Attendants willreceive $9 per hour in salary and fringe benefits. Mechanics’ time will be worth $30 per hour, whichincludes salary and fringe benefits plus lost work time caused by waiting for parts. Based on previousexperience, the manager estimates requests for parts will average 18 per hour with a service capacity of 20 requests per hour per attendant. How many attendants should be on duty if the manager iswilling to assume that arrival and service rates will be Poisson-distributed? (Assume the number ofmechanics is very large, so an infinite-source model is appropriate.)Components of an integrated manufacturing system include: Question 17 options: a. material handling equipment b. computer control c. human workers d. all of the above
- Q5) Metters Cabinets, Inc., needs to choose a production method for its new office shelf, the Maxistand. To help accomplish this, the firm has gathered the following production cost data. Metters Cabinets projects an annual demand of 24,000 units for the Maxistand. The Maxistand will sell for $120 per unit. Which process type will maximize the annual profit from producing the Maxistand? What is the value of this annual profit? Annualized fixed Variable costs (per unit) ($) cost of plant & Process type equip. LABOR MATERIAL ENERGY Mass Customization $1,260,000 30 18 12 Intermittent $1,000,000 24 26 20 Repetitive $1,625,000 28 15 12 Continuous $1,960,000 25 15 10Conversion rate, Revenue, Revenue per session.As the manager of the insurance desk in your hospital, write in detail how you execute insurance policies in the following scenarios 1. Patient in critical condition admitted for emergency care; family requesting insurance coverage of the services 2. Patients with insurance coverage opted for elective surgery *Consider mentioning various documents required, cashless service, reimbursement service, the validity of the insurance policy, proximate cause, and others