The Valley Winery-Case 1.1
Is the management of Valley Winery doing an acceptable job of hiring and training qualified employees?
Management is the foundation of a company. They are the ones that make decisions which could make or break a company. They personify how the company and employees should act. If one is driven towards perfection in sales, many other important areas of the business could be overlooked. For example, maintenance of long term relationships with buyers would be overlooked. If management is pushing the sales reps to just go after the sale at any cost, reps could be looked at as unethical and even too pushy. Valley Winery management encourages reps to lie
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According to the Sales and Marketing Management Journal, when sales managers are unclear about a job’s description, they have no way to measure their sales representatives’ accurate performance or create a benchmark to keep them motivated.
Valley Winery sales representatives and management have been considered overly aggressive and resort to unethical tactics. For example, Valley Winery representatives have been rumored to spray hairspray on competitors wine bottles. This act causes the competitors’ products to collect dust creating an unattractive option for consumers. Many other unethical tactics are used to ruin competing displays and in some cases even destroying competitors’ products. By tolerating this behavior, management is encouraging these unethical acts. Management leads by example. Unattainable sales quotas have led to dishonest reporting of sales. The inflation of sales figures is an accepted practice by the division’s previous sales manager and the current area manager. Management should uphold a code of ethics and apply that code if they expect their sale representatives to do the same.
Valley Winery can correct current problems by implementing new practices. A place to begin change is the hiring process. By hiring based more on qualifications and less on physical attributes and youth, Valley Winery will be able to retain employees. Long term
b. What medium would you use to reach each of these parties and what would your relative resource allocation be to each?
Brand plays a key role in the beer-purchasing process, along with taste, price, special occasion,
Ms. Quintana CEO of Northern Napa Valley Winery Inc. was considering conducting business with Trans Continental stores to sell excess grapes from the 2008 harvest. Prior to making a decision Quintana must determine how much of the harvest should be retained for the production of Northern Napa’s own red table wine. Quintana realized that the quantity of red table wine produced is closely associated to the sales.
Pat Waller was hired as a sales manager for the San Francisco region’s chain division for the Valley winery products and despite having very good sales a high turnover ratio of 100% seemed to be a major impediment in the future prospects of the company. Waller despite lamenting the problems he inherited had a major task ahead of the situation regarding a better planning of strategies which would help in organizing of the sales force activities at Valley Winery and its prospective operations in the region.
They have been able to collect some insurance money but the insurance refund was lacking to cover the total customer refund. Cash reserves have been tapped to cover the remaining refunds. However, as a team we trust that what Lara said about claiming that customer loyalty has been established by building trust is right. So, we think Lara should be in control of the winery business not only because she is a risk taker who likes to challenge herself to achieve new sales goals for the winery but she gave out the idea when she said that she believes that “Roberts Cellars needs to explain the problems with the tainted cork publicly and explain how this problem will be avoided in the future: specifically, though the use of screw top closures.” She has improved sales and she could diminish the debt. In spite that the business had customer’s complaints in regards to the bottling of the wine. I would say that they should implement a new bottling system, that way they can increase their external failure
The main problem in this case “Bottling at Creemore Springs Brewery” is that will the cleaning of the bottles change to be in the house cleaning or maintain its current method of cleaning with a contractor. Having Thompson and Fuller responsible for the decision to be made, which have to be a strategic one or it will effect the long term profitability and success of the company. They have to make the company be more productive and efficient.
Therefore, it really needed a strong product that responded the market’s needs and wants so that the product could speak itself in order to survive the keen competition.
Management is the foundation of a company. They are the ones that make decisions which could make or break a company. They personify how the company and employees should act. If one is driven towards perfection in sales, many other important areas of the business could be overlooked. For example, maintenance of long term relationships with buyers would be overlooked. If management is pushing the sales reps to just go after the sale at any cost, reps could be looked at as unethical and even too pushy. Valley Winery management encourages reps to lie about how many cases of wine are sold to buyers.
Camp Happy Valley is a summer day camp which is located in London, Ontario. It formed in 1965, and as a not-for-profit organization. Camp Happy Valley engages in create a positive and safe atmosphere for children to increase their experience. Sue Johnson is the director of this camp and work for hiring the super staff team. Adam Cameron is the programmer for Happy Valley. The process of hiring and training staff was low efficiency, and the camp’s morale was depressed. Camp Happy Valley needs to make some decisions as soon as possible to improve this situation.
But as the company grows, they will have to let go of this structure and culture. Even Peter wonders if this structure is suitable if the company will grow in the future. SOLUTION: By growing as a corporation in the future, the company should and will hire more and more employees, and as the personnel increases in number, the organizational structure and the culture will change.
Bob Marsh, a former detailer (product specialist and sales associate) of Kramer Pharmaceutical was fired because of failure to comply with company protocol. Marsh worked at Kramer Pharmaceutical for 12 years and was considered a hard working, well established detailer. He possessed excellent references and credentials, however Marsh was asked to resign after failing to make several changes in his behavior. Although it was a little unconventional, his methods have worked well for him for 12 years. This matter of termination would have not even been an issue, if irate customers did not complain on Bob Marsh's behalf.
North Land Winery are a solid, well established, family-based winemaker headquartered in Wollongong, NSW. After ongoing success the vintners have addressed the idea of expanding their wine distribution to Ontario situated in Eastern-Canada.
of the key issues result from John’s inability to comprehend the difference between sales representative and a sales manager. He was overly enthusiastic about his position and disregarded Phil Jackson’s tips on how to be successful as a sales manager. Sales managers must be multi-taskers who plan, organize and lead the functions of all customer contact and ensures that these methods of contact maximize the profit and sales goals of the company which hires them. A salesperson is responsible only for his/her own territory – a sales manager is responsible for the entire sales force and their productivity and revenue that
MICHAEL SHAPS WINERY: EVALUATING THE “CUSTOM CRUSH” OPPORTUNITY Case Analysis This report is consistent with our signed Academic Integrity Form on file with the instructor. Name: Crispin Gutierrez (100281381) Due Date: November 4, 2014 Instructor: Amanda Bickell Definition of Success In order for Michel Shaps Winery to succeed by achieving a wine production of at least 25,000 cases over the next five years,
This term paper exercise is designed to have you study the specific sales practices of a company