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Case Study Essay

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The main purpose or mission of the Greenhill Community Center was to provide human service programs for learning, growth, and enrichment throughout life within an intergenerational setting. The mission seems to fill the need in the demographical setting of the location. The center is located in one of the poorest cities on the East Coast. In the textbook it states a mission as being “the reason an organization exists, and it must be the starting point for its planning.” (Worth, p.172) The mission of the center is very sound, but in the process of hiring a new director, I think the mission focus was lost. I saw a couple of incidences of “mission creep“ in the reading. (Worth, p.173) One being the focus the trustees put on not …show more content…

The board wanted the new Executive Director to advance the organization in the future by turning the Center into more of a business-like operation instead of a family run business atmosphere. Within this organizational structure, the Executive Director’s role had more responsibilities than it should, while the board members role was very inept. Traditionally, the role of fundraising consists of the board providing their own gifts and actively engaging in the act. (Worth, p.71) The fundraising attempts before the new Director arrived were done on an as-needed basis and then it only accrued for 20% of the annual funding. The lack of funding could lead to salaries not being paid and the budget not being balanced.
The two most pressing issues that Greenhill Community Center Face are communication and fundraising. The most important thing in organizational structure is communication. John Carver, created a governance model back in 1997, said there were four areas that policy development should be based on and maintained for a board to lead. One of the areas is Board-Staff relationships. Carter stated that to clearly address common concerns about board members evaluating the CEO is to communicate directly with the staff or volunteers within the organization. (Worth, p.75) The relationship between the staff and board members of the Greenhill Community Center is strained and distant. Fundraising is an integral part of

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