Problem 5-1 (Algo) Determine the utilization and efficiency for each of the following situations. a. A loan processing operation that processes an average of 5 loans per day. The operation has a design capacity of 13 loans per day and an effective capacity of 9 loans per day. (Round your answer to 1 decimal place.) Utilization Efficiency % % b. A furnace repair team that services an average of 4 furnaces a day if the design capacity is 8 furnaces a day and the effective capacity is 7 furnaces a day. (Round your answer to 1 decimal place.) Utilization Efficiency % %

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
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Problem 5-1 (Algo)
Determine the utilization and efficiency for each of the
following situations.
a. A loan processing operation that processes an average
of 5 loans per day. The operation has a design capacity of
13 loans per day and an effective capacity of 9 loans per
day. (Round your answer to 1 decimal place.)
Utilization
Efficiency
%
%
b. A furnace repair team that services an average of 4
furnaces a day if the design capacity is 8 furnaces a day
and the effective capacity is 7 furnaces a day. (Round your
answer to 1 decimal place.)
Utilization
Efficiency
%
%
Transcribed Image Text:Problem 5-1 (Algo) Determine the utilization and efficiency for each of the following situations. a. A loan processing operation that processes an average of 5 loans per day. The operation has a design capacity of 13 loans per day and an effective capacity of 9 loans per day. (Round your answer to 1 decimal place.) Utilization Efficiency % % b. A furnace repair team that services an average of 4 furnaces a day if the design capacity is 8 furnaces a day and the effective capacity is 7 furnaces a day. (Round your answer to 1 decimal place.) Utilization Efficiency % %
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