Mr. Umar is a CEO of the service providing organization. He is concerned about the efficiency of employees in that service firm. After doing research he came to know that workers efficiency can be increased by reducing the number of __________ at workplace. a. Material b. Equipment c. All of the options d. Accidents
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- The first step in designing support services is to: * O Encourage customers to try new products Prevent brand dilution Survey customers to assess the value of current services and obtain ideas for new Add new services that will both delight customers and yield profits to the companyPreview File Edit View Go Tools Window Help 1)) 84% a Stevenson, W. J. - Operations management. (14th ed.). McGraw-Hill-Mcgraw-Hill (2021).pdf (page 581 of 929) MBAD E Activis Opr Game Activis Q Search 8 https://www.chegg.com pare eacn cаке. Fresn сакes self for $12. Day-Old cакes sel for $9 eacn. wnat stoскing level 1S appropriate if one-half of the day-old cakes are sold and the rest thrown out? 39. Burger Prince buys top-grade ground beef for $1.00 per pound. A large sign over the entrance guarantees that the meat is fresh daily. Any leftover meat is sold to the local high school cafeteria for 80 cents per pound. Four hamburgers can be prepared from each pound of meat. Burgers sell for 60 cents each. Labor, overhead, meat, buns, and condiments cost 50 cents per burger. Demand is normally distributed with a mean of 400 pounds per day and a standard deviation of 50 pounds per day. What daily order quantity is optimal? (Hint: Shortage cost must be in dollars per pound.) Home Find…18 In the e-service success factors, service-oriented success factors deal with how the e.services should be offered. Select one: a. True b. False
- 18-3. In each of the following situations, identify the customer and the server: *(a) Planes arriving at an airport. *(b) Taxi stand serving waiting passengers. (c) Tools checked out from a crib in a machining shop. (d) Letters processed in a post office. (e) Registration for classes in a university. (f) Legal court cases. (g) Checkout operation in a supermarket. *(h) Parking lot operation.https://www.carriersedge.com/ce/driver_home.html 17. 18. 19. 20. AD ✩ You don't need to record anything in your logbook. During an inspection, you can tell the inspector that you have deferred time. O No. She needs to take all 10 hours in the United States. O Yes. She has accumulated 10 total hours off duty. No. She needs to take 10 consecutive hours off-duty. Shelby takes 8 consecutive hours off-duty while in Canada. She crosses the border and then takes an additional 2 consecutive hours off-duty immediately after entering the United States. Is she in compliance with the Hours of Service rules in the United States? 02 03 04 Henry stops for a meal and when he returns, his engine won't start. He waits for roadside assistance who arrives shortly. How many times should his record of duty status be updated? Which of the following is unacceptable personal use of your commercial motor vehicle in the United States? Traveling to your carrier's terminal after loading or unloading from a shipper…Service intangibility means that services cannot be seen, tasted, felt, heard, or smelled before they are bought. Select one: a. True. b. False.
- Which of the following would not normally operate as a service business? a.pet groomer b.lawn care company c.grocer d.styling salonduring a weekly team meeting dr jones expressed his concerns regarding the decline in patient appointments due to no-shows he's worried how this will impact practice revenue and would like lucy to research the percentage of no-shows over the past few months additionally dr jones has tasked lucy with developing a plan to reduce and manage these appointment no-shows use the following prompts to create your discussion thread post identify the specific ratio lucy should use to determine how appointment no-shows affect the practice explain your answer describe measures lucy can take to reduce appointment no-shows at the medical practice based on your suggestion above discuss two ways lucy could implement these measures to reduce the negative impact that these appointment no-shows have on the office budget12 An electronics company conducted a study of clients’ technology use about five years ago. They plan to use this internal secondary data to market their new computer and cell phone technical service. This idea is _____. wise since they already have the information on hand unwise since respondents’ views on technology have probably changed unwise since they have no track record with technology service wise since the clients are already familiar with the company
- Please do not give solution in image formate thanku. You chose to interview the office manager, several of the truck drivers, and some customers to find out which features would be most helpful to them and what they most would like to see in a fleet management system. These interviews turned out to be rich sources of insight and information. By asking those who are impacted the most by the inefficiencies of the current process you feel that you have a much deeper understanding not only of the problem, but also of how a fleet management system could solve these issues and improve the overall workflow for the company. Soon, your team reaches the point of needing to decide whether to work with open-source software that you can hire a vendor to customize or purchase commercial off-the-shelf software. Your budget would only allow a lower-tier service option for the ready-made software, but over time, as your budget expands, you could subscribe to higher service tiers with more features. In…One of the benefits of business process management is “enhanced process agility”. Which of the following isnot an appropriate example of this benefit?A. Payment through cash, credit card, or e-cash (e.g. GCash)B. Food delivery through FoodPanda, GrabFood, or Food NinjaC. Food service through dine-in, take-out, or deliveryD. None of the aboveComplete the following statements by filling, in the blanks with the correct word choose your answer below. Guest Registration Card Front desk officer Room Assignment Leader Preregistration Guest folio Housekeeping Productivity 1.____it refers to the blocking of rooms as per necessity of the guest. 2. For fast and efficient registration process,the information from the guest that includes name, address, contact number, company affiliation, and other personal data gathered are directly recorded in___ 3.______it includes several activities such as room and rate assignment and creation of guest folio. 4. In all businesses or establishments, no one would want to take long transactions as it slows___ 5.The front desk officer will directly coordinate with the______ department to give special care and attention for the room accommodationsof VIP guests that are booked. 6.Have_____ copies of the amenity voucher prepared by the front desk office. 7. After allocation of rooms for expected…