Most of the employees in Al Akdhar Furniture Company are from different countries. The management enjoys tangible and intangible benefits of having the multicultural workforce. Which of the following is a tangible benefit?   a. Decreased customers’ complaints b. Enhanced customers’ experience c. Improved brand image d. Increased amount of sales

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter16: Managerial Communication
Section: Chapter Questions
Problem 7CRQ: Which communication roles are most important in facilitating managerial effectiveness?
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Most of the employees in Al Akdhar Furniture Company are from different countries. The management enjoys tangible and intangible benefits of having the multicultural workforce. Which of the following is a tangible benefit?
 
a.
Decreased customers’ complaints
b.
Enhanced customers’ experience
c.
Improved brand image
d.
Increased amount of sales
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