ISO9001 quality system is equally applicable in small and large companies. What is this argument? What are the counterarguments? What do you think?
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ISO9001 quality system is equally applicable in small and large companies. What is this argument? What are the counterarguments? What do you think?
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- What is ISO standards and its types?? WHAt is MBNQA?What are the important activities in designing a quality programme? Discuss your answer on the Input (supplier relationship management), Process (process management) and Output (customer relationship management) perspectives.Research the relevant National Quality Standards and list three (3) ways in which they will benefit parents and children?
- General Electric was the first company that used the Six Sigma quality program. T or FThe typical cost-of-quality (COQ) report for a manufacturing company consists of four categories: (1) prevention costs, (2) appraisal costs, (3) internal failure costs, and (4) external failure costs. Discuss what should be included in a COQ report for a service organization/company. Your discussion should include at least three elements/factors within each category. Provide detailed justifications and reasons for the factors selected.What is the difference between quality management (+ specifically TQM), quality assurance, and quality control? Why there is a need for quality control in supply chain management and at all the stages before product reached the customer?
- Identify and describe the approaches to quality management undertaken by Tesco. Compare these aproaches to Sainsbury quality management approaches and appraise the effectiveness of Tesco quality management.How can ISO specifications support an organisation with strategic planning? How can ISO standardise?Find any two products, one a manufactured food item (for example, a pack of breakfast cereals, a packet of biscuits, etc.) and the other a domestic electrical item (for example, electric toaster, coffee maker, ): Identify the important quality characteristics for these two products How could each of these quality characteristics be measured for the products?
- Of the four categories in a typical COQ report, which category of quality cost is the most damagingto the organization? Why is this the case?Perkins Company has been experiencing lost sales and high returns recently, so they decided to undertake a comprehensive quality program. Here are factors being considered: Finished products need to be inspected before shippingEstimated cost: $45,000 Production equipment needs upgradingEstimated cost: $400,000 Perkins knows that if it undertakes this program, it will be able to reduce warranty repair costs by $25,000. They also know they will be able to avoid lost profits by retaining customers, but they cannot quantify that benefit with any degree of precision. Should Perkins go ahead with the quality program? A) Yes, they should, regardless of any other considerations. B) No, they should not. C) They should, only if the benefit of avoiding lost profits is estimated to be over $420,000. D) They should, only if the benefit of avoiding lost profits is estimated to be over $445,000.1) Quality is defined as the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs of the customer. A Manufacturing firm is planning to implement quality management in the factory? Briefly describe the four major categories of costs that are associated with quality that this firm will have to consider?