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- ok Inces A campus deli serves 300 customers over its busy lunch period from 11:30 a.m. to 1:30 p.m. A quick count of the number of customers waiting in line and being served by the sandwich makers shows that an average of 10 customers are in process at any point in time. What is the average amount of time that a customer spends in process? Average amount of time minutesKitty Wonderland (KW) makes toys for cats. KW’s managers have recently learned that they can calculate the average waiting time for an order from the time an order is received and the time it is manufactured. They have asked for your help and have provided the following information. Expected number of orders for the product: 2,000 Manufacturing time per order: 4 hours Annual machine capacity in hours: 10,000 After learning about the average waiting time, KW’s managers are confused. They do not understand why, if annual machine capacity is greater than the average number of orders for the product, there would be any waiting time at all. Briefly answer the following questions Calculate the average waiting time per order. The managers have asked for your suggestions on what they can do to minimize or eliminate waiting time. How would you respond? Management is expecting sales to increase. Will average waiting time increase or decrease? Explain briefly.A lab provides ultrasound service to patients. The service process consists of two steps: 1. Registration. Performed by a receptionist (Salary rate = $25/hr; Process time = 6 minutes/patient) 2. Ultrasound scan. Performed by a technician (Salary rate = $30/hr; Process time = 20 minutes/patient) Note that the ultrasound images need to be read by radiologists, but we assume that they have an ample capacity and thus will not model the role in the service process. Currently, the lab has 2 receptionists and 3 technicians. The manager anticipates demand to grow to 14 patients/hr in the near future. Thus, he plans to hire more receptionists and/or technicians to increase the service capacity to at least 14 patients/hr. What would be the extra payroll cost (in dollars per hr)?
- A campus deli serves 300 customers over its busy lunch period from 11:30 a.m. to 1:30p.m. A quick count of the number of customers waiting in line and being served by thesandwich makers shows that an average of 10 customers are in process at any point intime. What is the average amount of time that a customer spends in process?Navern Corporation manufactures and sells custom home elevators. From the time an order is placed until the time the elevator is installed in the customer's home averages 141 days. The 141 days are spent as follows: Wait time Inspection time Process time Move time Queue time What is Navern's manufacturing cycle efficiency (MCE) for its elevators? Multiple Choice O O 41.1% 30.4% 58.9% 29 days 24 days 34 days 31 days 23 days 57.4%A machine can operate for an average of 10 weeks before it needs to be overhauled, a process which takes two days. The machine is operated five days a week. Compute the availability of this machine. (Hint: All times must be in the same units.)
- The check-out area of a grocery store has the average customer interarrival time = 2 minutes, the average processing time of each cashier = 6 minutes, and in total 4 cashiers. The average waiting time for each customer is 8 minutes. What is the average number of customers in the system (including waiting and using the service)? a 3 b 7 c 6 d 4Four employees at a fast-food restaurant each perform one of the four activities in serving a customer: greet customer, take order, process order, and deliver order. The processing time for each activity is given as follows: Greet customer Take order Process order Deliver order A) 50% Assume demand is unlimited. What is the average labor utilization? B) 68% C) 40% Activity D) 162% Processing time per customer 2 seconds 30 seconds 60 seconds 5 secondsPeople are served in a process with two resources. A worker in the first resource serves 28 people per hour and a worker in the second resource serves 14 people per hour. The first resource has 3 workers and the second resource has 5 workers. Demand occurs at the rate 14 people per minute (Instruction Round your answer to one decimal place) What is the implied utilization (%) of the second resource?___________
- In the welding operations of a bicycle manufacturer, a bike frame has a flow time of about 16.65 hours. The time in the welding operation is spent as follows: 3 hours waiting in front of the cutting machine for the batch to start, 3 hours waiting for the setup of the machine, 1 hour waiting for the other pieces of the batch to go through cutting, 1 minute at the cutting machine, and 3 hours waiting for the transfer to the welding machine. Then, at the welding machine, the unit spends 2 hour waiting in front of the welding machine for the batch to start, 2 hour waiting for the setup of the welding machine, 0.65 hour waiting for the other pieces of the batch to go through welding, 0.4 minute at the welding machine, and 2 hour waiting for the transfer to the next department. (Round your percentage answer to 4 decimal places.) Determine the exact flow time. What is the value-added percentage of the flow time? percent cetion MacBook Air ww.The OR is available for 12 hours a day; the hospital has decided to not perform any procedures between 7pm and 7am. This time is equally divided across three surgeons. The standard procedure time for the knee surgery done at the clinic is 1h. The cleaning and housekeeping that needs to happen after each procedure takes 20 minutes. Almost all of this time could be saved if the cleaning crew were notified earlier on. 10 minutes are spent on patient preparation / anesthesia work before each procedure. (Note: this is not part of the 60-minute procedure time). Proposals have been evaluated to move these 10 minutes to outside the OR, and there exists no medical reason that would prohibit doing this.) A surgeon only starts a case if all of the work associated with the case (preparation, procedure, and cleaning) can be completed in the 4h allotted to each surgeon. Surgeons never start BEFORE their allotted time. Though the clinic aims to operate 7 days a week, holidays, vacation, and…Mr. K’s is a very popular hair salon. It offers high quality hairstyling andphysical relaxation services at a reasonable price, so it always has unlimiteddemand. The service process includes five activities that are conducted inthe sequence described below ( the time required for each activity is shownin parenthesis):Activity 1: Welcome a guest and offer homemade herb tea (10 minutes)Activity 2: Wash and condition har (10 minutes)Activity 3: Neck, shoulder, and back stress release massage (10 minutes)Activity 4: Design and hair style and do the hair (25 minutes)Activity 5: Ring up the guest bill (5 minutes)Each activity has one employee dedicated to it. For the following questions,assume unlimited demand. Also assume that the employee at activity 1 onlyadmits new guests at the rate of the bottleneck.(a) Which resource is the bottleneck?(b) What is the capacity of the process?(c) What is the flow rate?(d) What is the utilization of the employee at activity 3(e) What is the cycle time?