A takeaway café has an average rate of customer arrival of 6 per hour. The café uses two service counters and both counters take 6 minutes to serve each customer. Assuming Poisson arrivals and exponential service, what is the average number of customers waiting in a queue? a. 1.000 b. 0.059 c. 0.600 d. 0.333 e. None of the other answers is correct Feedback

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
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A takeaway café has an average rate of customer arrival of 6 per hour. The café uses two service counters and both counters take 6 minutes to serve each customer. Assuming Poisson arrivals and exponential service, what is the average number of customers waiting in a queue?

a. 1.000

b. 0.059

c. 0.600

d. 0.333

e. None of the other answers is correct Feedback

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