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Case Study : Managers And Management

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Lecture 1: Managers & Management

- Dealing with organisations outside
- Relating to supervisors
- Interacting with co-workers
- Manage yourself in the workplace

Managers: what they do

➢ Management – pursuit of organisational goals efficiently and effectively
➢ Effectiveness: attaining organisational goals using resources
➢ Efficiency: achieving results, making the right decisions to achieve organisational goals
➢ Four primary functions: planning, organising, leading, controlling
➢ Planning: setting goals, deciding to achieve a certain goal
➢ Organising: arranging tasks, people, resources to accomplish the work
➢ Leading: motivating, directing, influencing people to achieve the organisation’s goals
➢ Controlling: monitoring …show more content…

Competitive advantage
2. Globalisation
3. Diversity
4. Information technology (IT)
5. Ethics
6. Sustainability
7. Happiness & life goals

Lecture 2: The External Environment

Environment:
• Managers and organisations: influenced and interact within the environment
• Environmental uncertainty: managers understand, predict changes and trends the environment affects organisations
• Stakeholders: heavily relied on individual interests
• Internal stakeholders – employees, owners, board of directors

Task environment:
• Customers: paying to use an organisation’s

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