Business logistics
Introduction
The firm that would be assessed throughout this paper when referring to the topic of business logistics is UPS. It is a well-known courier service which operates in almost every nation in the world. UPS is known for its quality services such as speedy delivery, best maintenance of cargo, and the providence of a wide variety of tools that helps the customers in various different prospects, such as tracking order. This paper would specifically emphasize upon the operations management and logistics of UPS alongside performing a SWOT analysis of the firm. Finally, some suggestions will be provided which may help the firm in performing better overall business logistics and operations management.
1- Critically evaluate the existing process flows in the operations management and logistics with reference to a literature review on logistics theories.
Let’s first have a look at the notion of logistics and then relate it with the operations management of a courier service such as UPS. Logistics is the deemed as the actionable process of transporting and temporarily storing different supplies. The category to which a company can efficiently and effectively do these mentioned duties can differentiate its overall place in itsrelative industry. These mentioned tasks related to transfer procedures are often a subset of the greatersystem of supply-chain-management.This system tends to track items and information among various categories of
UPS began as a messenger company in Seattle Washington. Jim Casey established a business delivering phone and telegraph messages, and the delivery of shopping bags and parcels to the homes of department store consumers. Merging with Merchant Parcel Delivery provided Casey’s messenger service with motorcycles and vehicles for delivery (“History Timeline,” n.d.). Casey and his management team developed an organizational culture centered on understanding then achieving the needs of clients. In 1919 American Messenger officially changed its name to United Parcel Service (“History Timeline,” n.d.). State by state UPS worked to achieve deregulation which allowed UPS’s to operate in the small parcel segment within the United States. In 1975 UPS
United Parcel Service (UPS) founded in 1907 is the largest transportation company and the largest air freight carrier in the world. In 1987 due to rapidly changing external environment UPS faced serious challenges to its long-established policies of on-the-job training and promotion from within. With the increase in competition UPS realized that it is lagging in computerization and it thought of seeking technical expertise which it could not get from within. The concerns they had are how to hire new talent, how to assimilate, and to what extent new people would conform to UPS culture.
UPS stands for United Parcel Service; it is a delivery service of packages, and important documents that are not fit for United States Postal Service. In preparation for this paper, I researched the history, background, the market landscapes and competitive environment, as well as the SWOT analysis of UPS. UPS’ history starts back in 1907 it has been around for 110 years, and is still progressing as the largest delivery service in the world. The statistics for UPS and it’s market landscape and competitive environment are very good and they help UPS as it continues to grow. The SWOT analysis discusses the company’s strengths, weaknesses, opportunities, and threats that make them the company they are today. This paper will conclude with the
As the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services, UPS, continues to develop the frontiers of logistics, supply chain management and e-commerce combing the flow of goods, information and funds. This past October UPS Logistics Solutions was voted #1 logistics provider by Logistics Solutions. When conducting an industry analysis, it is important to explain the competitive forces model (CFM) of UPS. The first component of competitive forces model are the customers. Their customers consist of business organizations, and the general public. The second CFM component is competition. UPS have a lot of competition in its field, but the most competitive company is FedEx. Since FedEx provides the same services as UPS; both are neck to neck in competition, but UPS has an established history, and because of that, they have more loyal customers, and they are worldly known. They have established them-selves as the elite, with their commercial on television. Showing how they can deliver from one place to another with same day delivery and
United Parcel Service (UPS), is the world’s largest express package delivery firm that handled more than 4.7 billion packages and documents in 2015. This global transportation and logistics service provider operates in more than 220 countries, and offers an array of supply chain management solutions (UPS Fact Sheet, n.d.). The firm has diversified its products and/or services to include freight forwarding and logistics services via air, ground, rail, and sea. U.S. Domestic Package operations, International Package operations, and Supply Chain and Freight operations are the three operating segments UPS. Through technology advancements UPS delivers online package tracking, e-commerce services, and specialized
This research paper is written to explain the importance of globalization and supply chain management of the United Parcel Service (UPS). In this document, the reader will obtain the history and development of UPS as well as the supply chain strategy and strategic network optimization developed for their business. In addition, this report will also discuss the distribution network of UPS and how it operates to deliver packages to their destinations around the
The current paper is an extensive operation plan for Fast-Movers Logistics, a fast growing company offering courier services across the major cities of the United States. Fast-Movers Logistics has been in business for a significant period of time. Now and it seek to develop an operation plan so as to attain a better strategic position and competitive advantage in its market. The operation plan is aimed at helping the company design a proper structure in the way it accomplishes its tasks. Apparently, the operation plan will lay out the activities that need to be completed, the skills required to complete specific tasks, the number of people required in reaching the goals and the costs associated with the achievement of the desirable results. Therefore, the operation plan will serve the purpose of cutting down on the expenses of Fast-Movers Logistics with the aim to help the company attain higher productivity and profitability levels.
SCM can be divided into three main groups: purchase, manufacture, and transport (Thomas et al., 1996). The focus is on transportation. There are different modes of transportation. These modes of transportation fall under three basic types and they are: land (road, rail and pipelines), water (shipping) and air. Transportation plays a connective role among the several steps that result in the conversion of resources into useful goods for the ultimate consumer. It is the planning of all these functions and sub-functions into a system of goods movement in order to minimize cost and maximize service to the customers that constitutes the concept of business logistics. The system, once it’s put in place, must be effectively managed (Fair & Williams, 1981). What are the advantages and disadvantages of these modes of transportation in logistics?
Third-Party Logistics (3PL) is a logistics program that has been outsourced to a company that specializes in logistics management. These 3PL organizations hire experienced logisticians, supply chain managers, statisticians, and other specialized professionals to handle some or all aspects of a business’ logistics program. Organizations are opting to outsource their logistics management for a variety of reasons; “Some companies choose to let third-party providers handle only transportation or warehousing; others opt to outsource everything from packaging and assembly to inbound transportation and freight consolidation” (Feeley & Driscoll Certified Public Accountants). The following paper addresses some of the reasons why companies around the world are outsourcing their logistics management instead of keeping it in-house.
The United Parcel Service delivers millions of packages every single day throughout the entire world. UPS delivers packages to over 200 countries. It is by far one of the biggest delivery companies in the world. Two teenagers started the company in 1907. By 1975, UPS was serving 48 countries in the United States. By the 1990s, UPS shifted towards a global footprint that has worked tremendously. UPS has emerged in many different economies; however, UPS has not had as much market scale, as they have wanted in India. In 2005 and 2008, they formed alliances with Jet Air and AFL Private Ltd for better access in India. However, UPS has used more resources in other markets, like China and Malaysia. Therefore, competitors of UPS will begin to enter India if UPS does not do something soon. Unfortunately, DHL, one of their competitors, bought an Indian delivery company and it has been successful. As a result, UPS wants to enter the Indian market with full force, but many questions will arise to join a market with over a billion people.
UPS’s brand has been seen more than 88000 carrier vehiles which includes lorry, tractor and motorcycle; 257 planes; above 1700 transfer centers; 7000 retail websites and spread all over the world. Its main business is transport, logistics, capital, e-commerce and also provide some professional supply chain informations services. UPS’s mission is to be divided two parts- customers and employees. To customers, UPS offer delivery and other services to improve the relationship with the customers. To employees, UPS wants to be an respected boss and puts more
In recent years, logistics has been identified as having the potential to become the next governing element of corporate strategy to create value for customers, generate cost savings, enforce discipline in marketing efforts and extend the flexibility of production and information technology helps to improve the logistics management.
Introduction to Logistics and its interface with production and Marketing; Measures of Logistics; Physical distribution and logistics.
Third party logistics industry (3PL) also referred to as logistic outsourcing has become a thriving sector within the supply chain and logistics sector. As the world of logistics and supply chain management has grown so has the need for third party logistics providers to deliver comprehensive services to companies that are constantly looking for ways to stay competitive and innovative in order to improve processes, increase profits, and lower cost throughout their organization. Third party logistics providers have come to play a major role in helping companies meet those goals. As the demand for third party logistics providers increases it becomes even more important that they are able to both stay competitive among other third party logistic providers and exceed at meeting the needs of companies. The supply chain world is ever changing especially when it comes to technology which means that third party logistics providers have to be able to deliver the best and latest in technology to companies as well. As there is never a one fit all solution in the supply chain industry third party logistics providers have to be able to meet the organizational demand of their customers supply chain structure however complex and challenging it may be.
Tasks such as lifting and loading boxes to selecting a package from shelf in the truck are managed by operating ‘340 Methods’ which helps in optimizing performance. Global service orders and inventory is managed through (OMS) enabling aerospace, medical equipment, electronics and other companies shipping critical parts to different parts of the world. The OMS system assures safety, security and efficient management of delivery packages. UPS business strategy is extended towards imparting management solutions to other companies and customers.