Conversation

The first chapter of Difficult Conversations (2010) discusses the 3 types of conversations: the what happened conversations, the feelings conversations and the identity conversations. It is imperative that in each type of conversation that we “understand not only what is said, but also what is not said” (p.5). It’s like the pictures with the dog in the chair saying, ‘this is fine’ yet the entire room around him is in flames. If the dog were to just tell everyone there is a fire it would be easier

Difficult conversation #1 What Happened According to the text the “what happened conversation” is where most difficult conversation develop from, which is the heart of what is going wrong between individuals. They may agree on the basic facts but have different interpretations of what it means. We often play the blame game where we think they are to blame and they think we are to blame. To defuse the situation the authors suggest adopting the “And Stance,” which acknowledges that both

In Difficult Conversations: How to Discuss What Matters Most Stone et al. provide the reader a three-part method to analyze conversations. The method described in the book involves sorting out three conversations that make up a difficult conversation: the “what happened” conversation, the feelings conversation, and the identity conversation. An analysis of these three conversations provides a powerful and comprehensive tool for approaching difficult conversations—that is, for the verbal part. Stone

needed to clothe your communication? Consider clothing yourself with knowledge of how to start a conversation; put on the brand of socks called ice breakers. Button up those pants of knowing your purpose when you having something to say, put on the blouse of active listening, fasten your belt of identifying and displaying body language, and slip into shoes that is the wisdom in knowing how to end a conversation. The receipt for these concepts comes with

After getting assigned this assignment, I have been thinking about what kind of conversations I should be looking out for or taking part of. I noticed that I was analyzing every conversation too much. It wasn’t until the weekend after receiving this assignment, I took place in an interesting conversation at work. I am a Licensed Nursing Assistant at Bedford Hills Nursing Home. It was right after I came back from taking my lunch. I was walking back to and all of a sudden one of my fairly new patients

Having a crucial conversation can be difficult; however, it is essential for me to be successful in my project. I think of different ways I could approach the CNA to have this crucial conversation without any conflict and to make sure it goes as smoothly as possible, and handle the conversation in a way that will produce a better outcome. I asked the CNA to let me know when she is ready for her break, so we can take one together because I will like to talk to her about something that will improve

City University of Hong Kong LT4239 Conversation Analysis Assignment 2: Article Review Group 2: Fu Yuen Sum, Winsome (5405 1982) Review on “Repair” in “The Handbook of Conversation Analysis” by Celia Kitzinger Repair is a field of study in conversation analysis, and several linguists had been working on this topic since 1970s. This chapter from “The Handbook of Conversation Analysis” focuses on the domain of repair, introducing current research results about the various types of repair made in speech

5 Conversation Starters That Won’t Kill a Conversation Sure, we 'd all love to have that spontaneous Eat Pray Love moment traveling alone around Italy and meeting beautiful men who drive us around on Vespas - not to say it couldn’t happen - but if you 're more like us when we travel alone, you 'll probably end up sitting on the street corner eating from a box of cheap Chinese takeout pretending to text friends from back home…when you don 't even have WiFi. Traveling alone doesn’t mean you need

of the Conversation I like what William Isaacs says “Dialogue is about a shared inquiry, a way of thinking and reflecting together.” Communication is about authentic connections between people. The goal is to reach new understanding, to motivate and inspire each other, and to enrich relationships. It should be dynamic and productive. Susan Scott in her book “Fierce Conversations” defines that a fierce conversation is one in which we come out from behind ourselves into the conversation and make

Crucial Conversations: Tools for Talking When Stakes are High Crucial Conversations: Tools for Talking When Stakes are High discusses how to handle disagreements and high-stakes communication. It is written on the premise that when you are stuck in any situation–whether it’s at home or work–there is a crucial conversation keeping you from accomplishing the desired results. If you can learn to speak up in these crucial moments effectively, then you can accomplish the results you are after. The