You have a ticket where a customer is frantic about files that were deleted in SharePoint online. They deleted the files 10 days ago, but someone permanently deleted them from the SharePoint online recycle bin. How would you respond to the customer through email correspondence?

Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter13: Cybercrime And Information System Security
Section: Chapter Questions
Problem 5DQ
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You have a ticket where a customer is frantic about files that were deleted in SharePoint online. They deleted the files 10 days ago, but someone permanently deleted them from the SharePoint online recycle bin. How would you respond to the customer through email correspondence?

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