True or False: Write TRUE if the statement is correct and FALSE if it is incorrect.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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True or False: Write TRUE if the statement is correct and FALSE if it is incorrect.
1. Customers are not included as part of supply chains.
2. Because customer needs and wants change relatively quickly, supply chains should be fast and lean.
3. With respect to supply chains, it focuses on an organization’s ability to respond to changes in demand
with respect to volume and variety.
4. A perfect order simultaneously achieves relevant customer metrics.
5. Supply chains should employ a long-term orientation with various participants.
6. Power retailers have been at the center of changes taking place that affect the supply chain.
7. The Internet has been referred to as the greatest force of commodization known to man, for both
goods and services.
8. Enhanced communications across organizations in a supply chain is only dependent on the
technological capabilities of the organizations.
9. Variability in demand orders among supply chain participants is known as the bubble effect.
10. Inventory control in supply chain management is attempting to move from “stops and starts” to
continuous flow.

11. Supply chain disruptions (e.g., terrorist attacks, natural disasters) have caused some supply chains
to reassess their emphasis on inventory reduction.
12. Tactical information sharing offers the best opportunity for improving supply chain performance.
13. Regulatory considerations present a bigger obstacle than political considerations to supply chain
management.
14. Data warehousing is a technique that looks for patterns and relationships in the relevant data.
15. Although customer loyalty programs (e.g., frequent shopper cards) can provide highly detailed data
to companies, there are some who believe that these programs potentially violate a customer’s right
to privacy.
16. An individual firm can only be involved in one supply chain at a time.
17. Vertical integration is one of the methods that organizations can pursue when attempting to integrate
their supply chains.
18. Shipment routing and reverse logistics are common activities demanded by third-party logistics
customers.
19. The decision to use third-party logistics companies can be driven by strategic or tactical
considerations.
20. As a general rule, supply chain software packages look to coordinate and integrate functions,
processes, and/or systems across multiple supply chain participants.

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