To aid users, four forms of assistance have been developed: rapid reference, job specific help, complete explanation, and instructional. There are prerequisites for designing user support that must be fulfilled in order to prepare the support. Explain the additional FIVE (5) user support standards, in addition to accuracy and completeness. Prototyping is an iterative process that includes prototype, evaluate, and refine. A prototype is a design representation that allows consumers to engage with it and test its applicability. (a) Specify THREE (3) reasons for prototyping.

Fundamentals of Information Systems
8th Edition
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter6: Information And Decision Support Systems
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To aid users, four forms of assistance have been developed: rapid reference, job specific help, complete explanation, and instructional.
There are prerequisites for designing user support that must be fulfilled in order to prepare the support.
Explain the additional FIVE (5) user support standards, in addition to accuracy and completeness.
Prototyping is an iterative process that includes prototype, evaluate, and refine.
A prototype is a design representation that allows consumers to engage with it and test its applicability.
(a) Specify THREE (3) reasons for prototyping.
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