The Prime Manufacturing Company is a garment factory that employs about 1,250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in sewing department, packaging and quality control.   Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee’s record.   The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievements is quietly satisfactory. His bachelor’s degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The construction company of his previous employment closed shop due to an economic slowdown, this cause his separation from employment.   The garment business is globally competitive and customer’s satisfaction is of prime importance. Employee’s commitments to performance standard are high priority. In the three-month span of Rod Santos’ employment, 20 percent of women employees and 12 percent of male employees resigned for unknown reasons, as there was no exit interview conducted. Production schedule was delayed and foreign customers were alarmed.   The general manager, Mario Mabilangan, called Rod Santos regarding the problem. He noted Rod’s indecisive approach to the HR problem and actions that he failed to take. He pointed out to Rod Santos that he exactly did not know what to do regarding the current situation. His subordinates began to complain to Mr. Mabilangan about Rod Santos’ indecision.   Rod Santos became more withdrawn from his subordinates and other managers in the plant. He showed little interest in his job and concentrated in mental jobs concerning the department. In general he lost control of his job of managing the department.   Note 1: All students are required to prepare a written case analysis using below format:   1. Statement of the Problem - (the problem can a person, the policy, the procedures, the company or the government, etc.) 2. Facts of the Case - ( these are the statements that support about the problem, tell something about the root cause of the problem, you can identify also the Strength, Weakness. Opportunity and Threats) 4. Alternative Courses of Action – (these are the set of decisions to solve the problem)

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter12: Motivating Employees
Section: Chapter Questions
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The Prime Manufacturing Company is a garment factory that employs about 1,250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in sewing department, packaging and quality control.

 

Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee’s record.

 

The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievements is quietly satisfactory. His bachelor’s degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The construction company of his previous employment closed shop due to an economic slowdown, this cause his separation from employment.

 

The garment business is globally competitive and customer’s satisfaction is of prime importance. Employee’s commitments to performance standard are high priority. In the three-month span of Rod Santos’ employment, 20 percent of women employees and 12 percent of male employees resigned for unknown reasons, as there was no exit interview conducted. Production schedule was delayed and foreign customers were alarmed.

 

The general manager, Mario Mabilangan, called Rod Santos regarding the problem. He noted Rod’s indecisive approach to the HR problem and actions that he failed to take. He pointed out to Rod Santos that he exactly did not know what to do regarding the current situation. His subordinates began to complain to Mr. Mabilangan about Rod Santos’ indecision.

 

Rod Santos became more withdrawn from his subordinates and other managers in the plant. He showed little interest in his job and concentrated in mental jobs concerning the department. In general he lost control of his job of managing the department.

 

Note 1: All students are required to prepare a written case analysis using below format:

 

1. Statement of the Problem - (the problem can a person, the policy, the procedures, the company or the government, etc.)

2. Facts of the Case - ( these are the statements that support about the problem, tell something about the root cause of the problem, you can identify also the Strength, Weakness. Opportunity and Threats)

4. Alternative Courses of Action – (these are the set of decisions to solve the problem)

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