The following diagram describes a service system where customers go through either of the two parallel three-step processes (A1-A2-A3 or B1-B2-B3) and then merge into a single line for the final step (F4). Each step has one worker assigned to it (total of 7 workers). The numbers in parentheses are the times in minutes for each step of the process. ( see attached image) What is the capacity of the entire system in terms of customers per hour? Hint: Start with calculating hourly capacity of A1-A2-A3 and B1-B2-B3. How much will the system capacity change if a second worker is assigned to step F4?
The following diagram describes a service system where customers go through either of the two parallel three-step processes (A1-A2-A3 or B1-B2-B3) and then merge into a single line for the final step (F4). Each step has one worker assigned to it (total of 7 workers). The numbers in parentheses are the times in minutes for each step of the process. ( see attached image) What is the capacity of the entire system in terms of customers per hour? Hint: Start with calculating hourly capacity of A1-A2-A3 and B1-B2-B3. How much will the system capacity change if a second worker is assigned to step F4?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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The following diagram describes a service system where customers go through either of the two parallel three-step processes (A1-A2-A3 or B1-B2-B3) and then merge into a single line for the final step (F4). Each step has one worker assigned to it (total of 7 workers). The numbers in parentheses are the times in minutes for each step of the process.
( see attached image)
- What is the capacity of the entire system in terms of customers per hour? Hint: Start with calculating hourly capacity of A1-A2-A3 and B1-B2-B3.
- How much will the system capacity change if a second worker is assigned to step F4?
Transcribed Image Text:B1
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Expert Solution
Given details:
Find the given details below:
| Given details: | ||
| System | Required time | No of workers |
| A1 | 3 | 1 |
| A2 | 4 | 1 |
| A3 | 5 | 1 |
| B1 | 5 | 1 |
| B2 | 6 | 1 |
| B3 | 4 | 1 |
| F4 | 4 | 1 |
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