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How will we sustain our unique value and position to customers?
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- What is the relationship between an organization's customers and its business level strategy?"What methods and factors should businesses consider when evaluating the market potential for a new product or service in today's dynamic business environment?"What strategies should we implement to enhance customer retention and loyalty, particularly in an era where customer expectations are constantly evolving, and competition is fierce?
- 3-5. How does technology impact customer value?W hat strategies should businesses employ to align their sales and marketing teams, ensuring they work together seamlessly to achieve common goals and drive revenue growth?Based on the United Nations Sustainable Development Goals (UNSDG), select a company or organization in the cosmetics industry that contributes to the UNSDGs, clearly articulate the wicked problem the company or organization aims to solve, and present how the company is or could use the following concepts to achieve their goal: design thinking, design and technology, and organizational ambidexterity?