state whether or not each situation would be considered “compensable time” (and why or why not). An employee of a fast food chain has to arrive at work 15 minutes early to change into the “mascot” costume and it typically takes another 15 minutes at the end of the shift to change out of the costume and properly store it. Due to the cost of the costume, employees are not allowed to take the costume home. The “mascots” typically work from 10am – 2pm, to cover the lunch rush periods. How much time would be “compensable” for the mascots, assuming the conditions/schedule listed above? 2) George is a Radiology Technician at a local hospital and when on call, is required to be no further than 30 minutes away from the facility. Is the “on call” time, compensable?

state whether or not each situation would be considered “compensable time” (and why or why not). An employee of a fast food chain has to arrive at work 15 minutes early to change into the “mascot” costume and it typically takes another 15 minutes at the end of the shift to change out of the costume and properly store it. Due to the cost of the costume, employees are not allowed to take the costume home. The “mascots” typically work from 10am – 2pm, to cover the lunch rush periods. How much time would be “compensable” for the mascots, assuming the conditions/schedule listed above? 2) George is a Radiology Technician at a local hospital and when on call, is required to be no further than 30 minutes away from the facility. Is the “on call” time, compensable?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 18P

See similar textbooks

Similar questions

Consider the following process at a pharmacy.Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they have to wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pickup time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…
Consider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they have to wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pickup time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…
Consider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they have to wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pickup time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…
The time from when a patient is discharged from NorthShore Hospital to the time the discharged patient’s bed isready to be assigned to a new patient is referred to as thebed assignment turnaround time. If the bed turnaroundtime is excessive, it can cause problems with patient flowand delay medical procedures throughout the hospital. Thiscan cause long waiting times for physicians and patientsthus creating customer dissatisfaction. The admissions RNhas assigned a patient care associate to measure the bedturnaround time for a randomly selected bed each morning,afternoon, and evening for 30 days. Following are the bedturnaround time sample observations:a. Develop an x-chart to be used in conjunction with anR-chart using 3 limits to monitor the bed turnaroundtimes and indicate if the process is in control usingthese charts.b. Is the hospital capable of consistently achieving bedturnaround times of 120 minutes 15 minutes withoutimproving the process?
Consider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they must wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pick-up time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…
Consider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they must wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pick-up time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…
Five jobs are waiting for processing through two work centers. Their processing time (in minutes) at each work center is contained in the table below. Each job requires work center Alpha before work center Beta. According to Johnson's rule, which job should be scheduled first in the sequence? O A. V OB. U O C. R OD. S O E. T Job R S T Alpha 20 23 50 26 55 Beta 34 35 20 26 75
Consider the following process at a pharmacy. Customers drop off their prescriptions either in the drive-through counter or in the front counter of the pharmacy. Customers can request that their prescription be filled immediately. In this case, they must wait between 15 minutes and one hour depending on the current workload. Most customers are not willing to wait that long, so they opt to nominate a pick-up time at a later point during the day. Generally, customers drop their prescriptions in the morning before going to work (or at lunchtime) and they come back to pick up the drugs after work, typically between 5pm and 6pm. When dropping their prescription, a technician asks the customer for the pick-up time and puts the prescription in a box labelled with the hour preceding the pick-up time. For example, if the customer asks to have the prescription be ready at 5pm, the technician will drop it in the box with the label 4pm (there is one box for each hour of the day). Every hour, one…
What are the advantages and disadvantages of the shortest processing time (SPT) rule?
To control queue and make deadlines, two things are essential: must schedule and plan carefully , what are these ?
Panini, a popular sandwich shop, offers 3 types of sandwiches: grilled vegetables, grilled chicken, and pastrami. The table below provides demand data: Grilled Vegetables Grilled Chicken Pastrami Demand per hour 25 9 12 There are up to five steps in the process of making sandwiches listed below with activity times (if no activity time, then than step is not done for that sandwich). Only 50% of customers want their sandwich toasted, no matter which sandwich is ordered. Step Grilled Vegetables(in minutes) Grilled Chicken(in minutes) Pastrami(in minutes) Cut bread 1 1 1 Grill 1.2 1.2 Slice meat 2 Toast 1.2 1.2 1.2 Wrap 0.8 0.8 0.8 Suppose Panini employs 1 worker at each step. a) Does Panini have enough capacity to fulfill the current demand for sandwiches? (b) What is the current capacity cushion for Panini? (as a %) c) If demand for Pastramis increase with the percentage indicated below, how much additional workers should Panini hire (if any), and where…
Currently a company that designs Web sites has six customers in its backlog. The time since the order arrived, processing time, and promised due dates are given in the following table. Job Time Since Order Arrived (days ago) Processing Time (days) Due Date (days from now) A 6 18 48 B 4 22 52 C 1 30 70 D 10 14 28 E 7 12 56 F 5 20 62 Develop a schedule by using the first-come, first-served (FCFS) rule and calculate the average flow time and average days past due for the schedule. Develop a schedule by using the earliest due date (EDD) rule and calculate the average flow time and average days past due for the schedule. Comment on the performance of the FCFS and EDD rules relative to average flow time and average days past due.