Select two non-consecutive chapters, other than Chapter 1) that specify a social engineering attack from Kevin Mitnick's book The Art of Deception and discuss why the exploit worked and what the victims should have done differently (risk mitigation or defense strategies) to mitigate the loss. Compare the different exploits used in the two chapters. Why was each exploit chosen for that specific situation? Be sure to list the chapter numbers you are using.

Select two non-consecutive chapters, other than Chapter 1) that specify a social engineering attack from Kevin Mitnick's book The Art of Deception and discuss why the exploit worked and what the victims should have done differently (risk mitigation or defense strategies) to mitigate the loss. Compare the different exploits used in the two chapters. Why was each exploit chosen for that specific situation? Be sure to list the chapter numbers you are using.