Q3.6 (Algo) Valley Forge Income Tax (3.6) VF is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, VF sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 24 years of experience, VF categorizes their cases into the following groups: Group 1 (new customers, easy): 15 percent of cases Group 2 (new customers, complex): 10 percent of cases Group 3 (repeat customers, easy): 50 percent of cases Group 4 (repeat customers, complex): 25 percent of cases Here, "easy" versus "complex" refers to the complexity of the customer's earning situation. In order to prepare the income tax statement, VF needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement. Group 1 2 3 4 Filling Initial Meeting 30 75 No 20 45 25 35 meeting No meeting Preparation Review by Senior Accountant 15 55 5 140 310 85 225 The activities are carried out by the following three persons: Weiting 60 80 30 65
Q3.6 (Algo) Valley Forge Income Tax (3.6) VF is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, VF sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 24 years of experience, VF categorizes their cases into the following groups: Group 1 (new customers, easy): 15 percent of cases Group 2 (new customers, complex): 10 percent of cases Group 3 (repeat customers, easy): 50 percent of cases Group 4 (repeat customers, complex): 25 percent of cases Here, "easy" versus "complex" refers to the complexity of the customer's earning situation. In order to prepare the income tax statement, VF needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement. Group 1 2 3 4 Filling Initial Meeting 30 75 No 20 45 25 35 meeting No meeting Preparation Review by Senior Accountant 15 55 5 140 310 85 225 The activities are carried out by the following three persons: Weiting 60 80 30 65
Chapter1: An Overview Of Strategic Marketing
Section1.2: Dollar Shave Club: The Company For Men
Problem 2C
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