Nawal had just graduated from I.I.M., Bangalore and joined his father's small business, which employed 28 semi-skilled workers. After a week, his father, a retired government officer, called him and said, "Nawal, I have had a chance to observe your working with the men and women for the past few days. Although I hate to, I must say something. You are just too nice to people. I know they taught you human relations stuff at the I.I.M., but it just does not work here. I remember when the Hawthorne studies were first reported, everyone in the academic field got excited about them. But, believe me, there is more to managing people than just being nice to them." Questions: Do you think Nawal's father understood and interpreted the Hawthorne studies correctly? If you were Nawal what would your reaction be to your father's comments?

Nawal had just graduated from I.I.M., Bangalore and joined his father's small business, which employed 28 semi-skilled workers. After a week, his father, a retired government officer, called him and said, "Nawal, I have had a chance to observe your working with the men and women for the past few days. Although I hate to, I must say something. You are just too nice to people. I know they taught you human relations stuff at the I.I.M., but it just does not work here. I remember when the Hawthorne studies were first reported, everyone in the academic field got excited about them. But, believe me, there is more to managing people than just being nice to them." Questions: Do you think Nawal's father understood and interpreted the Hawthorne studies correctly? If you were Nawal what would your reaction be to your father's comments?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter13: Managing Diversity

Section: Chapter Questions

Problem 2ED

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