Identify the correct statement from the following. O a. Quality policy gives the set of requirements to be satisfied by a material, product, or service for its use by a customer and must be explicitly mentioned by the manufacturer and displayed on the package of the product. O b. Specifications contain general rules for achieving the most important goals of the organization with the specific steps/parts required to achieve the quality in a company. O c. Product recall is defined as a request to return, exchange, or replace a product after a manufacturer or consumer watch group discovers defects that could hinder performance, harm consumers, or produce legal issues for the producers. d. Quality objectives gives the details of standard which is often referenced by a contract or procurement

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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Identify the correct statement from the following.
O a. Quality policy gives the set of requirements to be satisfied by a material, product, or service for its use
by a customer and must be explicitly mentioned by the manufacturer and displayed on the package of
the product.
O b. Specifications contain general rules for achieving the most important goals of the organization with the
specific steps/parts required to achieve the quality in a company.
Oc. Product recall is defined as a request to return, exchange, or replace a product after a manufacturer or
consumer watch group discovers defects that could hinder performance, harm consumers, or produce
legal issues for the producers.
O d. Quality objectives gives the details of standard which is often referenced by a contract or procurement
document by providing the necessary details about the specific requirements.
Transcribed Image Text:Identify the correct statement from the following. O a. Quality policy gives the set of requirements to be satisfied by a material, product, or service for its use by a customer and must be explicitly mentioned by the manufacturer and displayed on the package of the product. O b. Specifications contain general rules for achieving the most important goals of the organization with the specific steps/parts required to achieve the quality in a company. Oc. Product recall is defined as a request to return, exchange, or replace a product after a manufacturer or consumer watch group discovers defects that could hinder performance, harm consumers, or produce legal issues for the producers. O d. Quality objectives gives the details of standard which is often referenced by a contract or procurement document by providing the necessary details about the specific requirements.
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