I really need help these questions please 1. As Matilda entered the lawyer's office she was immediately impressed by the plush carpets, the premium quality furniture, and the tasteful art on the walls. She knew this would be the lawyer to handle her crpyto gains and associated tax issues. The well decorated office is focusing on which part of quality (customer satisfaction)?     customer support (such as information, warranty, etc)     conformance quality (the lawyer's conformance to legal specifications)     soundness of legal advice given by the lawyer     psychological impressions of the customer 2. Which of the following is an example of type I error?     The control chart says the process is in control, and the process is actually in control     The control chart says the process is not in control, and the process is actually in control     The control chart says the process is in control, and the process is actually not in control     The control chart says the process is not in control, and the process is actually not in control 3. The manager at the General Motors factory wants to use control charts to control the thickness of brake pads they are manufacturing. Which chart(s) will you select for use?     c chart     Xbar Chart and R chart     p chart     Gantt chart 4. A high end furniture manufacturer wants to control the number of abrasions (defects) that appear on the wooden tops of large dining tables. Which control chart should he use?     c chart     Xbar chart     Xbar Chart and R chart     p chart 5.  A line process has 3 steps A, B and C. Products go through the line process in sequence: A, then B and then C.  The capacity of step A is 12 units per hour, the capacity of step B is 18 units per hour and the capacity of step C is 20 units per hour. Where would you expect to see inventory in this line process?     Before step A     Before step C     Before step B     Nowhere

MARKETING 2018
19th Edition
ISBN:9780357033753
Author:Pride
Publisher:Pride
Chapter1: An Overview Of Strategic Marketing
Section1.2: Dollar Shave Club: The Company For Men
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I really need help these questions please

1. As Matilda entered the lawyer's office she was immediately impressed by the plush carpets, the premium quality furniture, and the tasteful art on the walls. She knew this would be the lawyer to handle her crpyto gains and associated tax issues. The well decorated office is focusing on which part of quality (customer satisfaction)?

   

customer support (such as information, warranty, etc)

   

conformance quality (the lawyer's conformance to legal specifications)

   

soundness of legal advice given by the lawyer

   

psychological impressions of the customer

2. Which of the following is an example of type I error?

   

The control chart says the process is in control, and the process is actually in control

   

The control chart says the process is not in control, and the process is actually in control

   

The control chart says the process is in control, and the process is actually not in control

   

The control chart says the process is not in control, and the process is actually not in control

3. The manager at the General Motors factory wants to use control charts to control the thickness of brake pads they are manufacturing. Which chart(s) will you select for use?

   

c chart

   

Xbar Chart and R chart

   

p chart

   

Gantt chart

4. A high end furniture manufacturer wants to control the number of abrasions (defects) that appear on the wooden tops of large dining tables. Which control chart should he use?

   

c chart

   

Xbar chart

   

Xbar Chart and R chart

   

p chart

5.  A line process has 3 steps A, B and C. Products go through the line process in sequence: A, then B and then C.  The capacity of step A is 12 units per hour, the capacity of step B is 18 units per hour and the capacity of step C is 20 units per hour. Where would you expect to see inventory in this line process?

   

Before step A

   

Before step C

   

Before step B

   

Nowhere

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