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How does customer relationship management (CRM) works?
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- What are the key components of a Customer Relationship Management (CRM) system?What are the key components of a CRM system, and how do they contribute to customer relationship management?What are the key components of a Customer Relationship Management (CRM) system, and how do they contribute to effective customer management?
- Explain the customer lifecycle in the context of Customer Relationship Management (CRM). What are the key stages, and how can CRM systems help businesses manage these stages effectively?What are the key components of a CRM system, and how do they contribute to improving customer relationships?How does a CRM system facilitate customer segmentation, and why is this important for marketing?