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Explain what value streams are and provide a real world example of how value streams work.
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- Explain how to capture value from customers in return?A firm’s strategy should describe how it intends to create and sustain value for what entities?Draw the “bricks and mortar” process stages of the value chain by which hard copy books are created, produced, distributed, and sold in retail stores. How does each player in the value chain make money? (Hint: You can use the exhibits in previous chapters, such as Exhibit 1.4, to help you identify major stages in the value chain. The value chain begins with suppliers.) Draw the process stages for creating and downloading an e-book today. How does each player in this new electronic/digital value chain make money? Compare and contrast value chain design and structure in the previous two questions from customer and management viewpoints. What are the advantages and disadvantages to each value chain design? What is the role of operations in each of these value chain designs and structures?
- Value Chain; Sustainability One way the value chain can be helpful is to provide a basis for acompany to determine the full cost of its product or service over the entire value chain. Often companies tend to focus only on manufacturing costs and ignore the upstream (design, testing, etc.) anddownstream (marketing, distribution, etc.) costs of the product or service. Full value-chain analysisof this type is useful to the consumer as well as the manufacturer. For example, a product might beinexpensive to buy, but the operating costs may be higher than expected. Consider for example thecase of a company, CleanTech, which provides a cleaning service to owners of large storage tanksthat often contain hazardous liquids such as fuel oil or toxic chemicals. CleanTech is considering thepurchase of a new system for cleaning tanks that is somewhat more expensive than its current equipment, but one which could reduce both operating costs and the amount of environmentally harmfulwaste product that…A typical value chain divides activities within the business into two broad categories: primary activities and support activities. Describe the support activities of a value chain.Where are the purchases of raw material entered/recorded and how are materials stored?
- how do we integrate supply chain elements to maximize the value weoffer to our customers and other stakeholders?In our class, we defined value as equal to performance adjusted for cost. What makes up performance (what did we use as components of performance in class)? Describe how you would use the idea of 'value' and 'performance' to evaluate potential suppliers/contractors.Value Chain PRIMARY ACTIVITIES : example: Inbound Logistics - a gathering of new materials thru a partnership with ranches. allocation of sources and warehouse, separate facilities of the working area and manufacturing. Operations- production Outbound Logistics Marketing and Sales After-sales Services SUPPORTING ACTIVITIES : Procurement Technological development Human resources management Infrastructure What are the possible supporting activities in those list?
- Critically analyse and justify customer relationship management as an strategy for creating value for customers and capturing value from customers in return.How can co-ordinator be increased both internally within the firm and externally with customers and suppliers?What is the relationship between Supply Chain Sustainability and Operations Planning and Scheduling? Does the organization use both together?