Explain how strategies are implemented in relation to service product characteristics and in relation to tourism, hospitality, and events management characteristics.  The question is about HOSPITALITY AND TOURISM MARKETING STRATEGY

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Customer Experience

Customer experience is a customer's response to a company and its products and services. This approach shows customer loyalty and potential toward goods and services offered by a company. Customer experiences are based on their taste, preferences, and services provided by the company. Customers have simple logic—they stay if they are satisfied. If not, their loyalty shifts to the competitors who satisfy their wants. Companies should take care of their product, production, selling, and marketing as they are crucial in increasing customer satisfaction.