Dr. Devi Shetty, a cardiac surgeon, has been on a mission to provide even the poorest of the poor with quality, affordable healthcare. AT Narayana Health, a chain of hospitals in India, surgeons perform the most complicated procedures at a tiny fraction of what it costs in the US. Its ability to do so partly lies in the use of well-known operations principles to promote process efficiency. https://www.youtube.com/watch?v=wXvTzpapa-s Discussion Questions:
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Corinne M. Karuppan, Ph.D.
Dr. Devi Shetty, a cardiac surgeon, has been on a mission to provide even the poorest of the poor with quality, affordable healthcare.
AT Narayana Health, a chain of hospitals in India, surgeons perform the most complicated procedures at a tiny fraction of what it costs in the US. Its ability to do so partly lies in the use of well-known operations principles to promote process efficiency.
https://www.youtube.com/watch?v=wXvTzpapa-s
Discussion Questions:
- Describe Narayana’s achievements in health care delivery. Justify with examples.
- What is the relationship between process and layout at Narayana?
- How is waste reduced at Narayana?
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