customer's relations skills such as courtesy and friendliness should be emphasized during a business's

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
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customer's relations skills such as courtesy and friendliness should be emphasized during a business's

 

a. facilities design 

b. market research

c. hiring process

d. technology planning

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