Case study: Mrs Smith is employed by Stephenson and Sons a reputable legal firm as a personal assistant of one of the partners. The firm has a strict policy of fair ethical behavior and an ethic code with core principles that each employee must administer beyond the regulations and laws that govern the legal profession. The firm also has an ethics officer that manages ethics at the firm. The firm is currently going through a financial crisis because of numerous litigation failures. Mr Brown, Mrs Smith's employer, asks her to assist with a very important case he is busy with. The case involves a wealthy client who was abducted by a drug dealer in order to collect a ransom of one million rand from her family. Mr Brown obtains an important receipt that will serve as evidence and lead to the conviction of the drug dealer. However, the date on the receipt does not match the timeline of the crime: Mr Brown instructs Mrs Smith to change the date on the invoice as to assist him to win the case. Mrs Smith was caught off guard and was very upset because of his instructions. Question 1 What was the form of trust that was broken between Mr Brown and Mrs Smith?  Question 2 Analyse how Mr Brown's instruction resulted in a breakdown of trust between Mrs Smith and himself, in terms of the three components of trust of professor Francis Frei?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Case study: Mrs Smith is employed by Stephenson and Sons a reputable legal firm as a personal assistant of one of the partners. The firm has a strict policy of fair ethical behavior and an ethic code with core principles that each employee must administer beyond the regulations and laws that govern the legal profession. The firm also has an ethics officer that manages ethics at the firm. The firm is currently going through a financial crisis because of numerous litigation failures. Mr Brown, Mrs Smith's employer, asks her to assist with a very important case he is busy with. The case involves a wealthy client who was abducted by a drug dealer in order to collect a ransom of one million rand from her family. Mr Brown obtains an important receipt that will serve as evidence and lead to the conviction of the drug dealer. However, the date on the receipt does not match the timeline of the crime: Mr Brown instructs Mrs Smith to change the date on the invoice as to assist him to win the case. Mrs Smith was caught off guard and was very upset because of his instructions.

Question 1

What was the form of trust that was broken between Mr Brown and Mrs Smith? 

Question 2

Analyse how Mr Brown's instruction resulted in a breakdown of trust between Mrs Smith and himself, in terms of the three components of trust of professor Francis Frei?

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