A new customer walks into SLC Barber Shop every 60 minutes on average, with a standard deviation of the interarrival times being 60 minutes. At SLC Barber Shop, the average service time is 30 minutes, with a standard deviation of service times being 45 minutes. 1.What is the demand for SLC Barber shop in [customer/minute]? 2.What is the average waiting time of a customer in minutes?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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A new customer walks into SLC Barber Shop every 60 minutes on average, with a standard deviation of the interarrival times being 60 minutes. At SLC Barber Shop, the average service time is 30 minutes, with a standard deviation of service times being 45 minutes.

1.What is the demand for SLC Barber shop in [customer/minute]?

2.What is the average waiting time of a customer in minutes?

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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
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Cengage,