A laundry company plans to organize employees into teams on each shift to enhance work relationships and improve productivity. The employees' supervisor is upset and is actively resisting the change. Why is the supervisor responding in this manner? A.Disruption of power structure will occur. B.Additional training will be necessary. C.Involvement of human resources will be needed. D.Supplementary motivation will be required.
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- 2. Mary Parker Follett's primary criticism of Taylor's system of scientific management was that Taylor Multiple Choice advocated that workers, rather than managers, should be in control of the work process itself. said that managers should behave as coaches and facilitators—not as monitors and supervisors. proposed that managers should involve workers in analyzing their jobs to identify better ways to perform tasks. did not use scientific techniques like time-and-motion studies to analyze workers' jobs. was ignoring the human side of the organization and did not allow workers to exercise initiative and contribute to the organization.7. is a people-focused managerial function that entails supervision, motivation, and communication. Organizing Planning O Leading Staffing 8. The following is not a generally accepted advantage of division of labor within an organization: None of the above Workers do not waste time in moving from one task to another Workers need to know only how to perform their specific work tasks Workers' skills in performing their jobs tend to increase29- The concept of work ethics is about application of moral and ethical standards a. to different work situations b. to family situations c. to none of the options d. to non-work type situation
- 46- In Khalifa’s company, the management provides excellent salary and benefits packages but employee development is quite poor. In this company, ______. a. Only motivators are provided b. Hygiene factors are good but motivators are not enough c. Motivators are enough but hygiene factors are not given d. The company provides both motivators and maintenance factors5. Honest and ethical employees are an important asset for the success of any organization. A growing business could be harmed even by a single bad employee who influences the other workers negatively, destroys the office environment, and acts as a barrier to the success of the organization. Such an employee needs consultation and training for behavioral improvement. In addition, verbal and written warnings could be given to correct the employee's office ethics and attitudes. If the employee does not change after taking all the above steps and notifications, what necessary action should be taken? * A.Terminating the employee B.Defaming the employee C.Giving a performance review D.Giving a monthly review E.All of the above2. Miss Kris works in the Auditing Department of company X. There are five members in their group. Recently, Miss Kris's colleagues are complaining about the lack of competence and being too rigid of their team leader, Miss Bueno. Miss Kris proposed that they sit down with Miss Bueno and discuss the problems with her; however, the group disagreed and wanted to speak directly to their supervisor, insisting that Miss Bueno is too uncompromising to listen. A. What will be the flow of communication between staff of the Auditing Department and the supervisor if they talk? Support your answer. B. Do you agree that the group should report the problem to the supervisor, why or why not?
- (J) Hiring a woman as CEO the General Manager of the golf club will necessarily lead to: male customers playing elsewhere.improved diversity.increased profits.improving the workplace atmosphere.reducing the payroll.16- The organizations agree that there is more to a managerial role than only motivating employees and achieving objectives. A manager along with the employees has to meet important customers to influence them and increase the business. In line with this, a manager may perform duties of ceremonial nature like taking customers for lunch. In this case he is performing the ________________. a. Figurehead Role b. Leader Role c. Disseminator Role d. Liaison Role18- Mr. Shamsudeen has many years of sales experience in Saudi Arabia. However, the company (Hero Marketing LLC) he manages is currently experiencing high resignation from his sales team which he cannot control. In this context, how could you determine ONE of the uncontrollable reasons for employee turnover in the company. a. Higher aspiration b. Faulty training c. No proper supervision d. No proper motivation
- 20. In an organization that utilizes TQM, how can empowerment blur the division of line and staff? 21. Describe how a clinical nutrition manager would utilize the steps in the staffing process, beginning with recruitment and selection, when hiring a new dietitian.What is the difference between the content and process theories of motivation? a. The main difference is that content theories address what people think while process address how they think b. Content theories address the organizational culture and process theory, how the organization’s human resources can be manipulated to achieve the organization’s goals c. Content theory attempts to explain specific things, which motivate people in different situations. Process theory attempts to identify relationships among variables which make up motivation d. There is no difference both explain individual needs and focus on behaviourWhich of the following statements correctly describes inrole/task behaviors and citizenship behavior? A. Both task behaviors and citizenship behaviors are the same for all jobs. B. Task behaviors are the same for all jobs while citizenship behaviors can be different depending on jobs. C. Citizenship behaviors are the same for all jobs while task behaviors can be different depending on jobs. D. Both task behaviors and citizenship behaviors vary depending on jobs.