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1. Find an example of a firm that operates in the B2C market. Identify the characteristics of the firm’s
2. What are the key attributes of mobile wireless internet devices that add value to users beyond those offered by fixed internet connections?
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- 1. What are the Business Models for E-Commerce Transactions? 2. What is the current state of the e-commerce environment? 3. Market research on the internet?Find a firm that has gone beyond e-commerce to create an e-business environment in which business-related activities and tasks may be performed using information technology and networks. Describe the company's e-business functions in a few words.The third stage of e-commerce, reinvention, is the stage of “social, mobile, local.” In what ways did those three characteristics actually reinvent e-commerce? In answering this question, give a specific example of a business or industry that relies on at least two of those and discuss the impact that those characteristics have on the business/industry.
- Explain the concept and features of Brick and Click business. Elaborate the problems related to e- business. Mention the steps that should be taken to deal with security problems.One of the lingering impediments to e-business revolves around privacy concerns. Virtually all Web sites collect user data. Internet service providers, for example, can track where users go on the Web and store that information. Search engines keep detailed data on Internet searches by users. Those arguing that additional privacy laws and regulations are needed claim that users never know exactly what information is collected, nor when it is collected. Moreover, there is no means for determining whether Web sites follow their own privacy policies. On the other hand, some say current laws and regulations are adequate because they make it illegal for firms to misrepresent their privacy policies or fail to disclose the type of information collected. Furthermore, there is no evidence that Internet companies are quietly passing on specific customer information to outside parties. Aside from the strictly legal issues, Web privacy raises a number of ethical issues as well. Assume your company…Find a company that has gone beyond e-commerce to build an e-business environment in which to carry out business-related activities and functions utilising information technology and networks. In a few words, describe the company's e-business functions.
- How the biggest businesses use CRM: A Case of Wells Fargo Here we have a company tasked with keeping track of the property and assets of as many as 70 million people. To them, customer service has to be absolutely spot on. As one of the biggest banks in the US, Wells Fargo knows that in order to maintain their competitive edge, they need to go the extra mile when looking after clients. In order to do this well, they make good use of CRM social media connectivity, enabling them to communicate easily with clients that need to talk. Their CRM is also used to make certain that when problems arise, the issue is dealt with by the correct department within the organization. This eradicates the type of scenarios where clients are sent in circles, from department to department, endlessly trying to get an answer. The result is that they build fantastic relationships with clients, achieving a customer retention rate that is one of the best.1.1 The most crucial part of using a CRM system is the…List down the ways in which an e-commerce site can keep a purchase record for its customers.E-business as a business strategy.Your work should contain your thoughts and research on the following topics:Introduction – Introduce the subject and investigate the concept of electronic business. In your writing, you must establish the difference between e-business and e-commerce.Development – Explain the strategies that companies must develop to be successful in electronic business. Use examples that justify the strategies presented.Conclusion – Express your opinion, favorable or unfavorable, about electronic business (e-business) and the challenges it brings to merchants, specifically to small and medium-sized businesses (SMEs).