Essay about communication social work

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

Communicating involves nonverbal and verbal actions and behaviours where a shared meaning is created between two people and the intended message has been correctly deciphered by the receiver according to Higgs et al. Communicating within a health care environment is a very important factor in terms of efficiently caring for clients and creating an optimistic outlook. This is evident as most complaints and complications relate to poor communication within a workplace. Higgs et al. states that three of the key communication approaches include self awareness, empathy and emotional intelligence. Emotional intelligence, one of the key approaches to communication in a health care setting, is a fundamental part of communication. Intelligence was

Health Professionals (HP) rely on one another 's effective communication to provide quality and safe patient care. As an HP, effective communication is nevertheless carried to assist patients regarding their medical conditions – personal pain (and comfort). Therefore, it is the main goal to have the knowledge about professional communication and to gain a collective view of therapeutic and professional interpersonal communication. HP, inter-professionally, with their combined knowledge and skills can effectively develop nursing care plans for patients of any background – cultural, religious, etc. Also, effective communication requires a combination of good verbal and non-verbal skills. Increasing awareness in regards to non-verbal

Effective communication is a two way process which requires skill to help make the correct evaluation and diagnosis. This requires an understanding

4. if a patient is angry, then he or she will not be satisfied until someone comes and try to calm the person little by little. It means that when someone is angry, all they need is the care, love, and the right terms to get them calm. Also, when the patient is upset, have someone from the top management team to take care of the problem. And that person (from the senior management team) will be going to be responsible for the patient's appointment's, responsibility, service, equality, and also welcoming the patients to the clinic. ( not everytime, but at least once in every three appointments). The right communication terms are the key to the patient's satisfaction

Communication is an integral part in health care settings and is the basis of all interactions. Different communication styles can be used depending on the situation to facilitate interactions and create effective environments in health care. Communication itself is any behaviour that is perceived by another whether through knowledge, feelings or thoughts (Dwyer, 2005). Forms which are used can be placed under verbal and non-verbal styles, each with their own advantages and disadvantages on the client and the health care worker when displayed. Different styles and types of these are used depending on who the health care worker is in contact with as all clients enclose diverse requirements and issues.

It takes an extra 10 minutes or so out of one's day to simply inform a patient of certain information. Some patients just aren't receptive, that happens. But some patients just aren't given the time. Everyone is in a big rush, in the end it really only affects the patient.

Healthcare professionals have to deal with patients from different backgrounds which requires them to possess strong interpersonal communication skills. Additionally, healthcare professionals also have to deal with team members from different medical disciplines which makes is very important for the healthcare professionals to develop strong communication to achieve better healthcare

Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both sender and receiver. Medium can be written,

Communication plays a huge role in all healthcare settings and that is one of the legal tips mentioned in the article by Sally Austin (2008). We all understand that without communication, healthcare will be a disaster. If one professional does not relay a certain message or information to another healthcare professional, the information may be lost and will not be included in the patient’s care plan. Which in return can affect the patient in many ways if they are deteriorating quickly. Communication is key when it comes to providing safe care to our patients.

Effective communication between professionals is an important element in the delivery of quality patient care. Health care professionals need to work together for successful patient outcomes; therefore communication must occur between all of those involved with the patient's care. These transactions include thorough documentation by all health care providers, comprehensive handoff reports to oncoming staff, along with respectful interactions with one another (Northouse & Northouse, 1998). Examples of effective communication include: verbal order read backs to avoid medication errors, collaboration of a multi-disciplinary team to ensure that all the client’s