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Unit 16 P5 M3 D2

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Unit 16 – P5, M3 & D2 Aamin Saqib

P5 - Explain how employee performance is measured
M3 - Explain how the results of employee performance measurement help employee development
D2 - Assess the importance of measuring and managing employee performance at work

In this assignment I will be explaining how employee performance within my chosen business, Tesco, is measured and how the results can help with the development of the staff, as well as assessing how the importance of measuring and managing employee performance.

Performance management is essentially about creating a strong communication with the people around you in your working environment. It helps a manager monitor and assess how well their employees are …show more content…

Furthermore, as a team leader watching their team develop and learn new skills is a positive experience and helps Tesco achieve one of their objectives, which is developing the talents of their employees through sound and management practice. As the staff learn more and more enhanced skills from various different training methods, they are learning skills for life and are developing themselves as a better person.

How do they monitor the performance of team members?
Tesco monitor the performance of their team members in a number of ways. For team members, they would be evaluated on their sales figures. For example, with the employees that work on the fresh produce section, you can monitor how much they have sold in a day so customer service skills would be vital in this. As a sales assistant, their customer service would need to be at an exceptionally high standard because they are the face of the business and would be representing them, as well as aiming to promote their product or service to as many customers as possible. Customers value high quality and politeness so therefore, this would definitely boost any sales figure in any department.

As an employee of Tesco myself, I know that they have regular 1:1 meeting held within each of the different departments with the team leader. This is essentially gives them the opportunity to report back and provide the employee with the necessary feedback that they need to progress on to the next stage of their personal

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