Taylor Ambulance Company, Inc. Description of the company
For the last 10 years, Taylor Ambulance Company, Inc. has served the City of Kelsey. At first, the company started out as a small, independent company that provided citizens with transportation to and from hospitals, rehabilitation centers.
As the company’s reputation of providing quality and professional services grew, the company began to get emergency calls from the city’s emergency 911 station and from the city’s fire departments. Our company has grown from a small, modest ambulance company to an ambulance company that provides 26 ambulances for the city and we also have 70
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until 6 p.m. Some of the employees are wanting to have the hours changed so that all of the employees would be able to be off some of the week and some of the weekend. The superior management team has decided to start a trial work schedule for the emergency employees to work 24 hours on and 72 hours of work because this would allow the employees to have different days of throughout the weeks and the non-emergency employees to work 7 a.m. until 6 p.m. Monday, Tuesday, Thursday, Friday, and every other week work 7 a.m. until 12 p.m. so that they can take care of their personal business.
Another issue that the company is having to deal with is that there has been a problem with “inner” company relationships between the Management Team and the employees. Some of the employees feel that the managers are giving their significant others the best hours or the best zone coverage of the city. This is a problem because every employees should have the same hours and the same responsibility of covering the different zones and areas of the City of Kelsey.
The last moral issue that the Ambulance company is having is
An extended care paramedic are experienced clinical practitioners that specialise in patient assessment and a deliverance of quality care. Extended care paramedics treat mainly low to medium acute patients in a variety of community and clinical settings. ("Department of Health | Boosting Productivity", 2017. Their role is primarily to treat those in low need of care to take the strain off high running facilities such as hospitals and first responders. Extended care paramedics are most beneficial to those living independently and also those in aged care facilities. ECPs provide alternate care pathways for patients and assist in reducing unnecessary transport to hospital. Attendance by an ECP reduces the disruption to
In Case #20, Emergency Care Group was about expanding their business. Dr. Woods, the owner of ECG, put Steve Morgan in charge of making a sales/marketing plan to expand the business. Adaptive and market strategies were put together to come up with a plan. Product life cycle came into play with ECG. Introductory stage was when the leaders decided to introduce the services and products to their current and potential clients. ECG wanted to have one on one connection with the clients. When the client actually signs, the contract and they start receiving their service that was part of the growth stage. ECG wanted to keep their clients and gain more. Steve looked at all his competitors and analyzed what they were bringing to their clients and how many clients they have. After investigating the facts, Steve saw that some of the clients felt under appreciative and sometimes abandon. All this was coming from ECG’s competitors. Some of the top regional competitors went after the large hospitals and forgot the smaller hospitals. They also offer continuing education for some the physicians. Steve and Dr. Woods realized that they had two sets of competitors, the emergency department staffing and independent providers. The independent providers were companies that provided documentation and reimbursement. Some clients have direct contact with them and some look to the ED staffing to bring that along with the other services they have.
Could you imagine working as a EMT and not knowing what could happen at anytime that you are on the job. As you can tell this job is in very high demand, people are in need of people to run emergency vehicles. Emergency Medical Technicians have been in need since the 1960s, Emergency Medical Technicians have to go through extensive training and meet education requirements to be able to do this job. There are many different things that Emergency Medical Technicians do while on the job, there are also very many levels to being an Emergency Medical Technicians.
Before introducing the workplace issues related to the development of four-day workweek, a clear definition of this schedule is needed. According to Department of Labor (n.d.), “A workweek is a fixed and regularly recurring period of 168 hours, or seven consecutive 24-hour periods. The workweek does not have to coincide with the calendar week, but instead it may begin on any day of the week and at any hour of the day.” It might be the “four-day, 32-hour workweek – more leisure, less work” (Wernette 1), or the “three-day, 40 hour, compressed work week” that Vega
New Zealand is an ongoing developing country, with the population continue to grow. This means that the health sector must improve to keep on top of the amount required to establish the care to the patients. In New Zealand, Paramedics respond to over 450,000 jobs a year (Tunnage, Swain, & Waters, 2015). A paramedic needs to carry out many assessments in different uncontrolled conditions in a minimal time to achieve the best results for the patient. Treating a vulnerable adult or a child in pre-hospital settings is always a possibility. Paramedics need to insure the keep an eye out for any signs like, bruises, fragile, lack of energy due to lack of food, etc (Phillips, 2013). Another study was conducted by Cohen, Levin, Gagin, & Friedman (2007) which indicates similar methods to identify different form of abuse, like emotional distress, low self-esteem, the feeling of not being believed when they speak.
At the beginning of this year the company implemented a new work shift policy to keep up with the growth of the organization. The policy requires that employee’s in the production group work 12 hour shifts with 4 days on then 4 days off in a rotating manner. This means that at times some employee’s will be working on a
Mobile Integrated Healthcare, Community Paramedic (MIH/CP) is a nationally recognized program where local Emergency Medical Services (EMS) have become involved in providing patient-centered care in partnership with local resources such as social services and primary care (Mobile Integrated Healthcare and Community Paramedicine (MIH-CP): A National Survey, 2015). These programs range in services from in-home consultation for chronic disease management to deploying telemedicine to connect homebound patients with offsite care givers. The author states: “From medical homes to care teams to accountable care organizations, the concept of collaborative, integrated, patient-centered care is a major theme of healthcare reform - and MIH-CP (p. 9)”.
Note: Their regular day off is from Sunday 0745 returning to work on 0700 Monday. The remainder of the week is no issue because we have 24 hour operations. Thanks
2b. We used Luce County Ambulance Services in this report to benchmark Mantras due to the availability of their financial information online. Appendix 1 shows six financial ratios to compare Mantras and Luce County Ambulance Services. The financial information available for Luce County Ambulance is for December 31, 2013 year-end. We determined that the was no significant economic or industry changes that would create a major difference between benchmarking Mantras 2014 and Luce County 2013. Looking at the current and quick ratios, we see
The crew takes notes on hard copy reports in ambulance and completes patient care report on computers as soon as possible after completion of the run. Your local submission goal is 24 hours as set by your medical director. The data entry process can take anywhere from 20 to 40 minutes to complete depending on the complexity of the run.
If you have one hour of work in you must expand that work to fill the eight hour day” (Page, 51). The focus of their work is not working hard but, being able to fill out a whole work day. The work clock has become the focus, because some of the big businesses do not care how much work you put in as long as you complete your eight hour shift. Managing the work place to death is shown here, “If you must make an emergency phone call, ask your supervisor fist.
Cons: Potential for damage to our image. Could become known as a "woman's clinic." Some men might not feel comfortable knowing this type of service might be in the room next to them. Might change the atmosphere of the clinic. I also don't think this is something you could advertise in the paper. I think this is a good idea, however might cause more long-term harm than good to the clinic.
There is a situation that employee complaint about the flexibility of the job schedule. There is a representative said that most of the job stress happen because they couldn't take absences certified when they need it. The supervisor should rearrange the job schedule of the shifting time and offer emergency leave to the employee when they needed. The employee’s job stress will reduce when there is more flexibility in the job schedule and offer the benefit of emergency.
Each shift in each day, the productivity hours change according to the personals and seniors. In